Insomnia Cookies logo

Insomnia Cookies

Cookie Crew

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $15.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Flexible part-time work schedules
Pay-on-Demand
Paid vacation
Paid Sick Time Off
Interactive training
mentorship
Pet insurance
Job stability
growth opportunities
employee discount
Free cookies

Job Description

Insomnia Cookies is a renowned bakery and delivery company that has its origins in a college dorm room where founder Seth Berkowitz started baking delicious cookies. Over the past 20 years, the company has evolved into a cult favorite known for delivering warm, freshly baked cookies all day and late into the night, satisfying cookie lovers everywhere. It has grown its presence to over 300 stores worldwide and features an experiential flagship store in Philadelphia, Pennsylvania, where the company is headquartered. In addition to its physical stores, Insomnia Cookies is rapidly expanding its nationwide shipping and gifting options, continually innovating... Show More

Job Requirements

  • Must be 18 years or older to be employed
  • Must be able to work nights, weekends and holidays
  • Legally eligible to work in the United States
  • Prior experience in a customer service focused role - preferred
  • Personable, genuine, outgoing demeanor
  • Ambitious nature
  • Great communication and organizational skills

Job Qualifications

  • Prior experience in a customer service focused role - preferred
  • Personable, genuine, outgoing demeanor
  • Ambitious nature
  • Great communication and organizational skills
  • Must be 18 years or older to be employed
  • Must be able to work nights, weekends and holidays
  • Legally eligible to work in the United States

Job Duties

  • Promptly greet guests entering the store and take their orders according to procedure
  • Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
  • Give each customer a warm experience with a smile in person and over the phone
  • Bake our delicious cookies to perfection and scoop ice cream
  • Ensure fast, warm, and correct delivery orders are packaged and sent out
  • Handle cash and payments accurately and have no shortages or overages
  • Cleaning, sanitizing, and maintaining the bakery

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location