Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
flexible schedules
Pay-on-Demand
Paid vacation
Paid sick time
Pet insurance
Interactive training
employee discount
Free cookies
Job Description
Insomnia Cookies is a pioneering bakery and delivery company founded 20 years ago by Seth Berkowitz in a college dorm room. From humble beginnings, the company has blossomed into a cult-favorite brand known for delivering warm, freshly baked cookies late into the night. Headquartered in Philadelphia, Pennsylvania, Insomnia Cookies has expanded its footprint to over 300 stores worldwide. The company’s unique concept combines an experiential retail bakery with fast and friendly delivery services, attracting a loyal following of cookie lovers who crave convenient access to delicious treats. Alongside its retail stores, Insomnia Cookies boasts a growing nationwide shipping and gifting... Show More
Job Requirements
- At least 6 months of experience in a customer service focused role - preferred
- Must be 18 years or older
- Must be able to work nights, weekends and holidays
- Must be able to lift up to 40 lb boxes of product
- Legally eligible to work in the United States
Job Qualifications
- At least 6 months of experience in a customer service focused role - preferred
- Personable, genuine, outgoing demeanor
- Customer service focused and a willingness to exceed guest expectations
- Great communication, organizational and math skills
- Must be able to lift up to 40 lb boxes of product
- Must be 18 years or older to be employed
- Must be able to work nights, weekends and holidays
- Legally eligible to work in the United States
Job Duties
- Promptly greet guests entering the store and take their orders according to procedure
- Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
- Give each customer a warm experience with a smile in person and over the phone
- Bake our delicious cookies to perfection and a scoop of ice cream
- Ensure fast, warm, and correct delivery orders are packaged and sent out
- Handle cash and payments accurately and have no shortages or overages
- Cleaning, sanitizing, and maintaining the bakery
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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