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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.50 - $15.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Flexible part-time work schedules
Free cookies
employee discount
Paid Time Off
Pet insurance
Excellent training
Job stability
Achievable growth
promotion opportunities
Fun team environment
Job Description
Insomnia Cookies is a beloved bakery and delivery company renowned for its warm, delicious cookies and unique late-night delivery service. Founded in a college dorm room by then-student Seth Berkowitz, the company has grown exponentially over 20 years into a cult brand with over 300 stores globally. Headquartered in Philadelphia, Pennsylvania, Insomnia Cookies offers a fun, sweet, and experiential concept that continues to win the hearts of cookie lovers everywhere. The company's innovative bakery and delivery system remains at the forefront of the industry, blending quality, convenience, and engaging customer service to deliver fresh cookies at all hours, fulfilling cravings... Show More
Job Requirements
- Must be 18 years or older to be employed
- Must be able to work nights, weekends and holidays
- Legally eligible to work in the United States
- Prior experience in a customer service focused role - preferred
- Personable, genuine, outgoing demeanor
- Ambitious nature
- Great communication and organizational skills
Job Qualifications
- Prior experience in a customer service focused role - preferred
- Personable, genuine, outgoing demeanor
- Ambitious nature
- Great communication and organizational skills
- Must be 18 years or older to be employed
- Must be legally eligible to work in the United States
Job Duties
- Promptly greet guests entering the store and take their orders according to procedure
- Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
- Give each customer a warm experience with a smile in person and over the phone
- Bake our delicious cookies to perfection and a scoop of ice cream
- Ensure fast, warm, and correct delivery orders are packaged and sent out
- Handle cash and payments accurately and have no shortages or overages
- Cleaning, sanitizing, and maintaining the bakery
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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