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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Flexible part-time work schedules
Pay-on-Demand
paid vacation and sick time off
Pet insurance
interactive training and mentorship
Job stability
Achievable growth/promotion opportunities
employee discount
FREE cookies with every shift
Job Description
Insomnia Cookies is a renowned bakery and delivery company that began in a college dorm room and has since grown into a beloved cult brand. Founded by Seth Berkowitz, Insomnia Cookies has become famous for its innovative concept of delivering warm, delicious cookies late into the night, catering to cookie lovers everywhere. With over 300 stores globally and a flagship experiential bakery in Philadelphia, Pennsylvania, where the company is headquartered, Insomnia Cookies continues to expand its footprint while maintaining a reputation for quality and customer satisfaction. The company combines an easy, fun brand experience with a focus on fresh baked... Show More
Job Requirements
- At least 6 months of experience in a customer service focused role
- Personable, genuine, outgoing demeanor
- Customer service focused and a willingness to exceed guest expectations
- Great communication, organizational and math skills
- Must be able to lift up to 40 lb boxes of product
- Must be 18 years or older to be employed
- Must be able to work nights, weekends and holidays
- Legally eligible to work in the United States
Job Qualifications
- At least 6 months of experience in a customer service focused role
- Personable, genuine, outgoing demeanor
- Customer service focused and a willingness to exceed guest expectations
- Great communication, organizational and math skills
- Must be 18 years or older to be employed
- Legally eligible to work in the United States
Job Duties
- Promptly greet guests entering the store and take their orders according to procedure
- Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
- Give each customer a warm experience with a smile in person and over the phone
- Bake our delicious cookies to perfection and a scoop of ice cream
- Ensure fast, warm, and correct delivery orders are packaged and sent out
- Handle cash and payments accurately and have no shortages or overages
- Cleaning, sanitizing, and maintaining the bakery
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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