Insomnia Cookies logo

Insomnia Cookies

Cookie Crew

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.25 - $15.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Flexible part-time work schedules
Pay-on-Demand
Paid vacation
Sick Time Off
Pet insurance
interactive training and mentorship
Job stability
Achievable growth and promotion opportunities
employee discount
FREE cookies with every shift

Job Description

Insomnia Cookies is a renowned bakery known for its warm, delicious cookies and exceptional customer experience. Founded over 20 years ago by college student Seth Berkowitz in a dorm room, Insomnia Cookies has grown from its humble beginnings into a cult brand with over 300 stores worldwide. Headquartered in Philadelphia, Pennsylvania, the company is recognized for its innovative bakery and delivery concept that caters to cookie lovers craving fresh-baked treats throughout the day and late into the night. Insomnia Cookies has created an experiential brand that combines quality, convenience, and a passion for baking. With a rapidly expanding footprint and... Show More

Job Requirements

  • At least 6 months of experience in a customer service focused role - preferred
  • Personable, genuine, outgoing demeanor
  • Customer service focused and a willingness to exceed guest expectations
  • Great communication, organizational and math skills
  • Must be able to lift up to 40 lb boxes of product
  • Must be 18 years or older to be employed
  • Must be able to work nights, weekends and holidays
  • Legally eligible to work in the United States

Job Qualifications

  • At least 6 months of experience in a customer service focused role - preferred
  • Personable, genuine, outgoing demeanor
  • Customer service focused and a willingness to exceed guest expectations
  • Great communication, organizational and math skills
  • Ability to lift up to 40 lb boxes of product
  • Must be 18 years or older to be employed
  • Must be able to work nights, weekends and holidays
  • Legally eligible to work in the United States

Job Duties

  • Promptly greet guests entering the store and take their orders according to procedure
  • Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
  • Give each customer a warm experience with a smile in person and over the phone
  • Bake our delicious cookies to perfection and a scoop of ice cream
  • Ensure fast, warm, and correct delivery orders are packaged and sent out
  • Handle cash and payments accurately and have no shortages or overages
  • Cleaning, sanitizing, and maintaining the bakery

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink helps restaurants, hotels, and hospitality businesses hire.

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