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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.04
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
starting pay
flexible schedules
Pay-on-Demand
Paid vacation
Paid Sick Time Off
Pet insurance
Interactive training
mentorship
Job stability
growth opportunities
employee discount
Free cookies
Job Description
Insomnia Cookies is a pioneering bakery and delivery concept that began in a college dorm room by Seth Berkowitz. Over the past 20 years, it has grown into a cult brand known for its warm, delicious cookies delivered all day and late into the night. With a presence in over 300 stores globally, Insomnia Cookies continues to innovate with an experiential "sweet-easy" concept flagship in Philadelphia, Pennsylvania, where the company is headquartered. Alongside its brick-and-mortar locations, Insomnia Cookies features a rapidly growing nationwide shipping and gifting service, further revolutionizing the cookie industry by "Imagining What's Possible." The company prides itself... Show More
Job Requirements
- Must be 18 years or older to be employed
- Must be able to work nights, weekends and holidays
- Must be able to lift up to 40 lb boxes of product
- Legally eligible to work in the United States
Job Qualifications
- At least 6 months of experience in a customer service focused role - preferred
- Personable, genuine, outgoing demeanor
- Customer service focused and a willingness to exceed guest expectations
- Great communication, organizational and math skills
Job Duties
- Promptly greet guests entering the store and take their orders according to procedure
- Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
- Give each customer a warm experience with a smile in person and over the phone
- Bake our delicious cookies to perfection and a scoop of ice cream
- Ensure fast, warm, and correct delivery orders are packaged and sent out
- Handle cash and payments accurately and have no shortages or overages
- Cleaning, sanitizing, and maintaining the bakery
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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