Insomnia Cookies logo

Insomnia Cookies

Cookie Crew

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $16.04
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

starting pay
flexible schedules
Pay-on-Demand
Paid vacation
Paid Sick Time Off
Pet insurance
Interactive training
mentorship
Job stability
growth opportunities
employee discount
Free cookies

Job Description

Insomnia Cookies is a pioneering bakery and delivery concept that began in a college dorm room by Seth Berkowitz. Over the past 20 years, it has grown into a cult brand known for its warm, delicious cookies delivered all day and late into the night. With a presence in over 300 stores globally, Insomnia Cookies continues to innovate with an experiential "sweet-easy" concept flagship in Philadelphia, Pennsylvania, where the company is headquartered. Alongside its brick-and-mortar locations, Insomnia Cookies features a rapidly growing nationwide shipping and gifting service, further revolutionizing the cookie industry by "Imagining What's Possible." The company prides itself... Show More

Job Requirements

  • Must be 18 years or older to be employed
  • Must be able to work nights, weekends and holidays
  • Must be able to lift up to 40 lb boxes of product
  • Legally eligible to work in the United States

Job Qualifications

  • At least 6 months of experience in a customer service focused role - preferred
  • Personable, genuine, outgoing demeanor
  • Customer service focused and a willingness to exceed guest expectations
  • Great communication, organizational and math skills

Job Duties

  • Promptly greet guests entering the store and take their orders according to procedure
  • Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
  • Give each customer a warm experience with a smile in person and over the phone
  • Bake our delicious cookies to perfection and a scoop of ice cream
  • Ensure fast, warm, and correct delivery orders are packaged and sent out
  • Handle cash and payments accurately and have no shortages or overages
  • Cleaning, sanitizing, and maintaining the bakery

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

Restaurants and hotels use OysterLink to hire.

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