Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.25 - $14.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Flexible part-time work schedules
Pay-on-Demand
Paid vacation
Paid sick time
Pet insurance
Interactive training
mentorship
Job stability
growth opportunities
employee discount
Free cookies
Job Description
Insomnia Cookies is a beloved bakery and delivery company that has transformed the cookie experience for dessert lovers across the United States and beyond. Founded more than two decades ago in a college dorm room by entrepreneur Seth Berkowitz, Insomnia Cookies has grown into a thriving cult brand known for its warm, delicious cookies available for delivery late into the night. The company prides itself on its unique business model, combining on-site bakery stores with efficient delivery options to satisfy cookie cravings at any hour. With more than 300 stores globally and a flagship experiential store in Philadelphia, Pennsylvania, Insomnia... Show More
Job Requirements
- At least 6 months of experience in a customer service focused role
- Personable, genuine, outgoing demeanor
- Customer service focused and a willingness to exceed guest expectations
- Great communication, organizational and math skills
- Must be able to lift up to 40 lb boxes of product
- Must be 18 years or older to be employed
- Must be able to work nights, weekends and holidays
- Legally eligible to work in the United States
Job Qualifications
- At least 6 months of experience in a customer service focused role
- Personable, genuine, outgoing demeanor
- Customer service focused and a willingness to exceed guest expectations
- Great communication, organizational and math skills
- Must be able to lift up to 40 lb boxes of product
- Must be 18 years or older to be employed
- Must be able to work nights, weekends and holidays
- Legally eligible to work in the United States
Job Duties
- Promptly greet guests entering the store and take their orders according to procedure
- Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
- Give each customer a warm experience with a smile in person and over the phone
- Bake our delicious cookies to perfection and a scoop of ice cream
- Ensure fast, warm, and correct delivery orders are packaged and sent out
- Handle cash and payments accurately and have no shortages or overages
- Cleaning, sanitizing, and maintaining the bakery
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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