Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Career Development
employee discount
Paid Time Off
internal promotion opportunities
Job Description
Embassy Suites Downtown Chattanooga is a brand-new, vibrant hotel located in the heart of Chattanooga, Tennessee. As part of a renowned hospitality group, Embassy Suites is dedicated to delivering exceptional guest experiences by combining innovative services with a warm and welcoming atmosphere. This establishment is committed to providing top-tier accommodations, state-of-the-art facilities, and a customer-focused culture that emphasizes respect, community involvement, and career growth opportunities for its employees. Embassy Suites Downtown Chattanooga prides itself on its cutting-edge amenities, comfortable suites, and prime downtown location, all designed to offer guests a memorable stay whether for business or leisure.
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Job Requirements
- Must be able to stand for long periods of time
- Must be able to lift up to 50 lbs
- Keep confidential the business functions of the company including financial status, customer/guest information, and associate issues
- Responsible for safety and security of guests, fellow associates, and hotel assets
- Knowledge of fire alarm system and evacuation procedures
- Able to report to scheduled shifts
- Able to communicate effectively in writing, verbally, and in person
- Able to work a flexible schedule including nights, weekends, and holidays
- Is organized, honest, and works well with others
- Maintain a clean and attractive work area, uniform and person
- Possess the highest degree of integrity and humility, living by the Golden Rule
- Able to work with people from diverse cultures and backgrounds
- Values dedication, innovation, respect, excellence, community-focus, and service spirit
- Capable of bending, reaching, kneeling, pushing, stretching, and lifting or carrying up to 25 pounds
- Able to work for 8 hours in restrictive space or environment
- Must have eyesight enabling clear vision both near and far
- Able to work in extreme conditions such as heat, cold, and stress
- Have finger dexterity for operating equipment
- Must speak clearly, hear at a basic level, and understand English
- Must be able to write
Job Qualifications
- 2-4 years experience in casual dining
- Strong knife skills and proficiency in a range of cooking methods
- Attention to detail
- Commitment to cleanliness and organization
- Excellent communication skills
- Ability to work well within a team environment
- Demonstrated professionalism and reliability
Job Duties
- Complete all required training
- Adhere to all standard operating procedures and property specific brand standards
- Provide personalized, friendly service to each and every guest
- Knowledge of fundamental principles and procedures of food preparation, short orders, and banquet food service
- Implement the highest possible hygiene policies and examine daily the work areas and equipment cleanliness
- Follow established recipes to ensure the quality of everything being served to our guests
- Optimize productivity by executing the established daily food prep plan
- Obtain feedback on food and service quality, and effectively resolve customer problems and complaints
- Practice safe and sanitary work habits
- Ensure compliance to all federal, state, brand regulations and requirements
- Work in a high-heat environment and with chemicals regularly
- Perform safety checks and collaborate with engineering team and vendors to ensure all items are in proper working order
- Perform any other duties as requested by management to aid in better operation of the hotel and service to guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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