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Job Overview
Employment Type
Hourly
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Career advancement opportunities
Job Description
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. With a dominant presence in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate is rapidly expanding its footprint in Europe, Latin America, and the Caribbean. The company manages a diverse portfolio of global properties valued at over $20 billion, generating more than $5 billion in cumulative revenues. Highgate offers comprehensive services throughout the hospitality property lifecycle, including planning, development, recapitalization, and disposition. Its commitment to innovation is evident in its bespoke hotel brand development... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to work flexible hours including weekends and holidays
- Excellent communication skills
- Strong organizational skills
- Ability to handle guest concerns with professionalism
- Willingness to learn and adapt in a dynamic environment
Job Qualifications
- High school diploma or equivalent
- Prior experience in hospitality or customer service preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving abilities
- Basic computer skills
- Friendly and approachable demeanor
Job Duties
- Greet and assist guests upon arrival and departure
- Maintain cleanliness and organization of lobby and reception areas
- Manage guest check-in and check-out processes efficiently
- Handle guest inquiries, requests, and complaints promptly and professionally
- Coordinate with other hotel departments to ensure seamless guest experiences
- Process payments and maintain accurate records
- Provide information about hotel services, local attractions, and amenities
Job Qualifications
Experience
No experience required
Job Location
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