Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $51,000.00 - $62,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with Company Match
Tuition Assistance
discounted hotel stays
Training opportunities
Career Development
Job Description
Concord Hospitality is a prominent company in the hospitality industry dedicated to delivering exceptional guest experiences through their diverse portfolio of hotels and resorts. Known for their commitment to quality service, integrity, and a positive work environment, Concord Hospitality fosters a culture that emphasizes community involvement, profitability, and fun. With a focus on employee development and an inclusive workplace, Concord Hospitality has established itself as a leader in the hotel management sector. They prioritize their associates' well-being by offering competitive salary packages and comprehensive benefits, making them an employer of choice in the hospitality field. Joining Concord Hospitality means being... Show More
Job Requirements
- Minimum of 2 years experience in convention services and event planning
- Proficiency with Delphi event management software
- Strong communication skills
- Ability to multitask and manage priorities effectively
- Capacity to work independently and lead teams
- Flexibility to work varied schedules including evenings and weekends
- Knowledge of digital sales and PMS tools
- Customer service orientation
Job Qualifications
- Proven experience in convention services and event planning of at least 2 years
- Must have Delphi experience
- Hilton experience a plus
- Excellent communication, organizational, and time management skills
- Ability to multitask, prioritize, and work under minimal supervision
- Strong interpersonal skills and a customer-focused attitude
- Proficiency with digital sales systems such as Delphi, PMS, and Microsoft Office suite
- Willingness to work flexible hours including evenings and weekends as needed
Job Duties
- Deliver outstanding customer service to internal and external clients
- Manage all event details from planning through post-event, including room blocks, contracts, billing, and deadlines
- Collaborate with teams to forecast and maximize group room and food and beverage revenue
- Develop strong knowledge of hotel services and utilize digital sales and PMS tools effectively
- Attend client functions and work varied schedules as needed
- Work independently and lead teams, fostering collaboration and proactive decision-making
- Meet performance goals and support career growth through training opportunities
- Adhere to company policies and management requests
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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