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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Free parking
Health Insurance
Job Description
MGM Resorts International is a globally recognized leader in the hospitality and entertainment industry, headquartered in Las Vegas, Nevada. With a reputation for excellence, MGM Resorts offers a collection of world-class hotels and casinos that attract millions of guests annually. Known for its commitment to innovation, luxury, and memorable guest experiences, the company’s properties feature an exciting blend of entertainment, fine dining, gaming, and convention services. MGM Resorts is dedicated to creating vibrant environments where guests can enjoy unique and immersive experiences that go beyond expectations. As a flagship employer in the hospitality sector, MGM Resorts values diversity, teamwork, and... Show More
Job Requirements
- 1+ years of prior relevant experience
- 4+ years of recent experience preferred
- Ability to communicate effectively with diverse teams and clients
- Strong organizational skills
- Flexibility to work in a fast-paced environment
- Ability to manage multiple priorities
- Commitment to delivering exceptional guest service
Job Qualifications
- 1+ years of prior relevant experience
- 4+ years of prior relevant recent experience in hotel and/or banquet operations preferred
- Strong communication and interpersonal skills
- Proven leadership and team management abilities
- Knowledge of event planning and convention services
- Ability to manage multiple projects simultaneously
- Proficient in client relationship management
- Detail-oriented with problem-solving skills
Job Duties
- Assumes the role of the main point of communication between the client and all departments within the property both in pre-planning and on-site
- Manages assigned operational functions within the department consistent with the strategic plan and vision for the department and the property
- Manages the delivery and measurement of guest service within assigned department(s) consistent with the company core service standards and brand attributes
- Works directly with clients on room set-up, décor, cost and billing details and other requirements pertinent to their program
- Ensures that necessary meeting facilities are reserved where applicable
- Hosts prospective and existing clients visiting the hotel, to include customer entertainment such as dining in hotel restaurants and accompanying to shows
- Creates a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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