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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $25.00
Work Schedule
Flexible
Benefits
Highly competitive wages
Exceptional benefit plan
401K matching program
flexible scheduling
Discounts with Crescent managed properties
Hotel discounts with Marriott International brand hotels
Free parking
free meal during shift
Quarterly employee appreciation events
Job Description
Crescent Hotels & Resorts is a renowned hospitality company committed to delivering exceptional service and memorable experiences across its properties in North America. As part of its dedication to excellence, Crescent Hotels & Resorts fosters an inclusive and supportive work environment for its associates, promoting diversity, equity, and inclusion at all levels of the organization. Known for its premium accommodations and outstanding guest services, Crescent Hotels & Resorts has established itself as a trusted name in the lodging industry, striving to balance operational efficiency with warm hospitality to ensure guests feel valued and well-cared for during their stay.
The Conven... Show More
The Conven... Show More
Job Requirements
- Minimum of 1 year experience in the hospitality or events planning industry in sales and or marketing
- Flexible schedule capable of supporting a 47.5-hour workweek
- Ability to work collaboratively with multiple departments
- Demonstrated patience, tact, and diplomacy when handling customer interactions
- Professional appearance and manner
- Willingness to assist coworkers and engage in team-oriented tasks
Job Qualifications
- Experience working in the hospitality or events planning industry in sales and or marketing
- Strong communication and interpersonal skills
- Ability to maintain professional appearance and conduct at all times
- Knowledge of lighting and sound equipment and usage
- Ability to effectively resolve conflicts with internal and external customers
- Team player with a proactive and self-starting personality
- Familiarity with computer systems used for event tracking and reporting
Job Duties
- Plan and conduct pre- and post-convention meetings with clients and respective departments
- Document tracking of group activity and input data into computer systems to generate account history reports
- Communicate with sales, front office, and reservations to coordinate and monitor guest room blocks and special reservation needs
- Assign banquet and meeting room setups based on client needs and review banquet associates’ work to ensure accuracy
- Monitor in-house group activity and provide assistance such as organizing exhibit setup
- Establish rapport with meeting planners and promote hotel facilities and services
- Conduct walking site inspections throughout the property
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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