Convention Services Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $52,000.00
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Work Schedule

Standard Hours
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) with Company Match
Tuition Assistance
discounted room rates
Training and development opportunities
Career advancement opportunities

Job Description

The Oaklander Hotel - an Autograph Collection, is a distinguished property within the acclaimed Concord Hospitality portfolio, known for its exceptional hospitality services and commitment to quality. As part of the Autograph Collection, this hotel embodies a blend of unique local culture and signature luxury, making it a premier destination for travelers seeking memorable experiences in an upscale environment. Concord Hospitality Group is a well-respected hotel management company that operates a variety of distinctive hotels across the United States, dedicated to fostering a culture of growth, integrity, and community engagement. The Oaklander Hotel offers a vibrant work environment where employees... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience in hospitality sales
  • Strong communication skills
  • Ability to work in a team environment
  • Familiarity with sales tracking systems
  • Ability to manage multiple tasks and deadlines
  • Results-driven mindset

Job Qualifications

  • Proven experience in hospitality sales, preferably in hotel sales
  • Strong communication, organizational, and negotiation skills
  • Familiarity with CRM and sales tracking systems (e.g., Delphi)
  • Ability to work collaboratively with internal teams and external partners
  • Results-driven with a demonstrated ability to meet or exceed sales goals

Job Duties

  • Foster new and existing business through proactive and reactive sales efforts
  • Deliver excellent customer service with timely responses to calls and bookings
  • Plan and organize sales strategies while maintaining keen pricing awareness for departmental efficiency
  • Provide thorough follow-through on details for clients and internal hotel departments
  • Represent the hotel professionally at industry events
  • Collaborate with third-party booking sites, Concord revenue management, and city convention centers to maximize key city-wide events
  • Meet and exceed monthly revenue and sales call goals
  • Document all sales activities in Delphi or similar sales systems for tracking and historical reference
  • Act as a team player to support the overall operation and success of the hotel

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location