Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,100.00 - $79,100.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Employee assistance program
401K Matching
Employee Discount Program
Vacation and Sick Time
Job Description
Hyatt Westlake is a distinguished hotel known for its exceptional hospitality and premier event hosting capabilities. Located in a vibrant region, Hyatt Westlake offers an elegant setting and state-of-the-art facilities for business meetings, conferences, and social events. The hotel prides itself on delivering outstanding guest experiences through dedicated service, modern amenities, and a dynamic team of professionals committed to exceeding client expectations. As part of the respected HM Alpha Hotels & Resorts group, Hyatt Westlake is dedicated to upholding values of inclusivity, respect, and opportunity, fostering a positive work environment and ensuring all guests and employees are treated with dignity... Show More
Job Requirements
- Successful completion of a criminal background check is required prior to employment
- 2+ years of experience in convention services, catering, or event planning in a hotel or hospitality setting
- Proven experience managing multiple events and client accounts simultaneously
- Familiarity with event management software, hotel property management systems (PMS), and Microsoft Office Suite
- Bachelor's degree in Hospitality Management, Business, Communications, or related field preferred
- Equivalent combination of education and experience may be considered
Job Qualifications
- 2+ years of experience in convention services, catering, or event planning in a hotel or hospitality setting
- Proven experience managing multiple events and client accounts simultaneously
- Familiarity with event management software, hotel property management systems (PMS), and Microsoft Office Suite
- Bachelor's degree in Hospitality Management, Business, Communications, or related field preferred
- Equivalent combination of education and experience may be considered
Job Duties
- Collaborate closely with clients to understand their event objectives and translate them into detailed, executable plans
- Serve as the point of contact from contract turnover through post-event follow-up, ensuring seamless coordination between departments
- Conduct pre-convention meetings and walkthroughs, communicate event details with precision, and respond to last-minute requests with poise and professionalism
- Support the sales team by contributing to the pre-event planning process and offering creative, on-brand solutions that elevate the guest experience
- Proactively identify opportunities for operational improvement, upselling, and guest satisfaction enhancements
- Build strong, lasting relationships with clients to encourage loyalty and future bookings
- Partner closely with Sales, Catering, and Operations teams to deliver a unified and elevated client experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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