Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Employee assistance program
Supplemental benefits
401K Matching
Employee Discount Program
Vacation Time
Sick Time
Job Description
The hiring establishment is a premier hotel known for its exceptional services in hosting meetings, conferences, and events. This hotel has built a reputation as a leading destination for group business, offering top-tier amenities and a dedicated team focused on creating memorable experiences for its clients. With a commitment to excellence in hospitality, the hotel caters to a diverse clientele, ranging from small meetings to large-scale conventions, making it a preferred venue for corporate gatherings, social events, and special occasions.
The Convention Services Manager plays a critical role within this vibrant hospitality setting. As the primary liaison between hotel o... Show More
The Convention Services Manager plays a critical role within this vibrant hospitality setting. As the primary liaison between hotel o... Show More
Job Requirements
- 2+ years of experience in convention services, catering, or event planning in a hotel or hospitality setting
- Proven experience managing multiple events and client accounts simultaneously
- Bachelor's degree in Hospitality Management, Business, Communications, or related field preferred
- Familiarity with event management software
- Knowledge of hotel property management systems (PMS)
- Proficiency in Microsoft Office Suite
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills
- Ability to remain calm and solution-oriented under pressure
Job Qualifications
- Bachelor’s degree in Hospitality Management, Business, Communications, or related field preferred
- 2+ years of experience in convention services, catering, or event planning in a hotel or hospitality setting
- Proven experience managing multiple events and client accounts simultaneously
- Familiarity with event management software, hotel property management systems (PMS), and Microsoft Office Suite
- Strong interpersonal and communication skills, both written and verbal
- Ability to work collaboratively in a fast-paced, dynamic environment
Job Duties
- Collaborate closely with clients to understand their event objectives and translate them into detailed, executable plans
- Serve as the point of contact from contract turnover through post-event follow-up, ensuring seamless coordination between departments
- Conduct pre-convention meetings and walkthroughs, communicate event details with precision, and respond to last-minute requests with poise and professionalism
- Support the sales team by contributing to the pre-event planning process and offering creative, on-brand solutions that elevate the guest experience
- Proactively identify opportunities for operational improvement, upselling, and guest satisfaction enhancements
- Build strong, lasting relationships with clients to encourage loyalty and future bookings
- Partner closely with Sales, Catering, and Operations teams to deliver a unified and elevated client experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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