Convention Services Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $55,000.00 - $60,000.00
clock

Work Schedule

Flexible
diamond

Benefits

Health Insurance
Dental Insurance
401K Matching
Paid Time Off
Employee Discounts
wellness programs
Travel Discounts

Job Description

Crescent Hotels & Resorts is a well-established hospitality company dedicated to delivering exceptional experiences to its guests. With a team of passionate hospitality professionals, Crescent Hotels & Resorts prides itself on creating memorable stays through high-quality service and a welcoming atmosphere. The company values its Associates as its most important asset, recognizing that their dedication and professionalism are central to its success. By fostering an inclusive and supportive work environment, Crescent Hotels & Resorts encourages employees to bring their true selves to work, nurturing their personal and professional growth. The company offers a range of benefits including health and wellness... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in hospitality or event services
  • Knowledge of lighting and sound equipment and usage
  • Proficiency with computer systems and software
  • Strong communication skills
  • Ability to lift and carry up to 50 pounds
  • Availability to work flexible hours and shifts
  • Ability to work standing and walking for extended periods

Job Qualifications

  • High school diploma or equivalent
  • Experience in hospitality or event management preferred
  • Knowledge of lighting and sound equipment and usage
  • Ability to utilize moderately complex computer systems
  • Excellent verbal and written communication skills
  • Ability to interact effectively with internal and external customers
  • Ability to work flexible schedules and shifts
  • Physical ability to stand and walk for long periods and lift up to 50 pounds
  • Team player with cooperative mindset

Job Duties

  • Document and organize detailed requirements of each function
  • Coordinate activities of various departments to service accounts such as directing room service in the creation and delivery of VIP amenities
  • Communicate with sales, front office and reservations to coordinate and monitor guest room blocks and special reservation needs
  • Assign banquet and meeting rooms set up based on client needs
  • Monitor in-house group activities providing assistance as needed such as organizing exhibit set up
  • Establish rapport with and entertain meeting planners while promoting hotel facilities and services
  • Conduct walking site inspections throughout property
  • Advise sales staff on ability to accommodate client demands including phone requirements, fit of available space and materials such as booths
  • Assist sales staff in promoting hotel, developing leads and securing rebookings
  • Plan and conduct pre- and post-convention meetings with clients and respective departments
  • Document tracking of group activity
  • Access and input data into computer system to generate account history reports
  • Communicate both verbally and in writing to provide clear direction to staff

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.