Convention Services Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $44,000.00 - $73,700.00
clock

Work Schedule

Rotating Shifts
Flexible
Weekend Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
Employee perks and discounts
Hospital Indemnity insurance
critical illness insurance
accident insurance

Job Description

Sonesta is a renowned hospitality company that operates a variety of hotels and resorts globally, known for delivering exceptional guest experiences and high-quality services. With a strong commitment to innovation, sustainability, and customer satisfaction, Sonesta has built a reputation as one of the leading names in the hospitality industry. The company prides itself on a diverse and inclusive workforce that promotes respect and integrity across all levels of the organization. Sonesta's focus on career development and employee wellness makes it an employer of choice in the hotel and hospitality sector.

The Convention Services Manager role at Sonesta is crucial... Show More

Job Requirements

  • High school degree or equivalent
  • 1-2 years sales or marketing related experience
  • knowledge of hotel sales and/or catering preferred
  • ability to work in a fast-paced environment
  • flexibility to work variable days, shifts, weekends, and holidays
  • capability to occasionally lift/move up to 25 pounds and exert force up to 50 pounds
  • availability for 10-12 hour shifts sometimes required

Job Qualifications

  • Excellent verbal and written communication skills
  • excellent interpersonal and customer service skills
  • excellent organizational skills and attention to detail
  • strong analytical and problem-solving skills
  • ability to prioritize and organize work assignments
  • extensive knowledge of hotel and hospitality industry
  • proficiency with Microsoft Office Suite or related software
  • Delphi and Opera PMS experience a plus
  • 1-2 years sales or marketing related experience
  • knowledge of hotel sales and/or catering preferred

Job Duties

  • Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines
  • assist clients in menu planning, food and beverage coordination, table arrangements, decorations, traffic flow, room set-up, group room blocks and VIP services
  • plan and attend pre and post convention meetings
  • manage function space and room block inventory as assigned and ensure all BEO paperwork is completed timely and accurately
  • implement daily, weekly, and monthly checklist for catering department
  • build strong relationships with meeting planners and promote hotel services and facilities
  • work closely with other hotel departments to coordinate functions and events and ensure banquet/meeting room set up meets client needs
  • complete post-conference event reports for senior management
  • attend weekly resume meetings
  • assist Director of Sales & Marketing/Director of Convention Services with budget, forecast, and special projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.