
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $31.00
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
paid sick days
Paid holidays
401(k) retirement plan
Job Description
Sonesta is a renowned hospitality company dedicated to delivering exceptional guest experiences through its culture of caring. As a prominent player in the hotel and lodging industry, Sonesta operates a broad portfolio of hotels and resorts across various locations. The company prides itself on fostering an environment that emphasizes teamwork, innovation, and excellence, making it a preferred choice for travelers and professionals alike.
The Convention Services Manager at Sonesta plays a pivotal role in setting the tone for this Culture of Caring by leading with passion and commitment to excellence. This position is crafted for a dynamic leader who val... Show More
The Convention Services Manager at Sonesta plays a pivotal role in setting the tone for this Culture of Caring by leading with passion and commitment to excellence. This position is crafted for a dynamic leader who val... Show More
Job Requirements
- High school degree or equivalent required
- 1-2 years sales or marketing related experience required
- Knowledge of hotel sales or catering preferred
- Ability to work in a fast-paced environment
- Capacity to exert up to 50 pounds of force occasionally and lift/move up to 25 pounds
- Flexibility to work variable shifts including weekends and holidays
- Ability to stand, bend, climb, kneel, and move frequently throughout the hotel
Job Qualifications
- High school degree or equivalent
- College coursework in related field preferred
- 1-2 years sales or marketing related experience
- Knowledge of hotel sales or catering preferred
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Ability to prioritize and organize work assignments
- Extensive knowledge of hotel and hospitality industry
- Delphi and Opera PMS experience a plus
- Proficient with Microsoft Office Suite or related software
Job Duties
- Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines
- Assist the client in menu planning, food and beverage coordination, table arrangements, decorations, traffic flow, room set-up, group room blocks and VIP services
- Plan and attend pre and post convention meetings
- Manage function space and room block inventory as assigned and ensure that all BEO paperwork is completed in a timely and accurate manner
- Implement daily, weekly, and monthly checklist for the catering department
- Build strong relationships with meeting planners and promote the hotel services and facilities
- Work closely with other hotel departments to coordinate functions and events and ensure that banquet and meeting room set up is done according to client needs
- Complete post-conference reports for senior management and other reports as needed
- Attend weekly resume meetings
- Assist the Director of Sales & Marketing/Director of Convention Services with budget and forecast and complete special projects
- Maintain high standards of personal appearance and grooming
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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