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Convention Services Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $31.00
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Work Schedule

Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
paid sick days
Paid holidays
401(k) retirement plan

Job Description

Sonesta is a renowned hospitality company dedicated to delivering exceptional guest experiences through its culture of caring. As a prominent player in the hotel and lodging industry, Sonesta operates a broad portfolio of hotels and resorts across various locations. The company prides itself on fostering an environment that emphasizes teamwork, innovation, and excellence, making it a preferred choice for travelers and professionals alike.

The Convention Services Manager at Sonesta plays a pivotal role in setting the tone for this Culture of Caring by leading with passion and commitment to excellence. This position is crafted for a dynamic leader who val... Show More

Job Requirements

  • High school degree or equivalent required
  • 1-2 years sales or marketing related experience required
  • Knowledge of hotel sales or catering preferred
  • Ability to work in a fast-paced environment
  • Capacity to exert up to 50 pounds of force occasionally and lift/move up to 25 pounds
  • Flexibility to work variable shifts including weekends and holidays
  • Ability to stand, bend, climb, kneel, and move frequently throughout the hotel

Job Qualifications

  • High school degree or equivalent
  • College coursework in related field preferred
  • 1-2 years sales or marketing related experience
  • Knowledge of hotel sales or catering preferred
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Strong analytical and problem-solving skills
  • Ability to prioritize and organize work assignments
  • Extensive knowledge of hotel and hospitality industry
  • Delphi and Opera PMS experience a plus
  • Proficient with Microsoft Office Suite or related software

Job Duties

  • Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines
  • Assist the client in menu planning, food and beverage coordination, table arrangements, decorations, traffic flow, room set-up, group room blocks and VIP services
  • Plan and attend pre and post convention meetings
  • Manage function space and room block inventory as assigned and ensure that all BEO paperwork is completed in a timely and accurate manner
  • Implement daily, weekly, and monthly checklist for the catering department
  • Build strong relationships with meeting planners and promote the hotel services and facilities
  • Work closely with other hotel departments to coordinate functions and events and ensure that banquet and meeting room set up is done according to client needs
  • Complete post-conference reports for senior management and other reports as needed
  • Attend weekly resume meetings
  • Assist the Director of Sales & Marketing/Director of Convention Services with budget and forecast and complete special projects
  • Maintain high standards of personal appearance and grooming
  • Perform any other job-related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.