Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $48,988.65 - $55,107.65
Benefits
401(k)
Dental Insurance
Disability insurance
Employee assistance program
Flexible spending account
Health Insurance
Life insurance
Paid Time Off
Vision Insurance
room discounts
Employee Food and Beverage Discounts
Job Description
The Sheraton Pittsburgh Hotel at Station Square is a distinguished full-service hotel located in the vibrant and historic Station Square district of Pittsburgh. Known for its prime location along the banks of the Monongahela River, the Sheraton offers guests easy access to shopping, dining, entertainment, and the city's central business district. The hotel prides itself on delivering excellent hospitality experiences, featuring well-appointed guest rooms, extensive meeting and event spaces, and top-notch amenities to accommodate both leisure and business travelers. As part of Driftwood Hospitality Management, the Sheraton Pittsburgh Hotel at Station Square upholds a commitment to diversity, professionalism, and outstanding... Show More
Job Requirements
- Minimum 2 years of experience in hotels
- Experience in full-service hotel, convention services, catering, or event management preferred
- Strong knowledge of hotel operations and event planning logistics
- Exceptional communication and interpersonal skills
- Detail-oriented with excellent organizational and time management abilities
- Proficiency in Microsoft Office Suite and hotel sales/event software
- Ability to work flexible hours including evenings and weekends
Job Qualifications
- Minimum 2 years of experience in hotels with full-service hotel experience or convention services, catering, or event management strongly preferred
- Strong knowledge of hotel operations and meeting/event planning logistics
- Exceptional communication and interpersonal skills
- Detail-oriented with excellent organizational and time management abilities
- Proficiency in Microsoft Office Suite and hotel sales/event software
- Ability to work flexible hours, including evenings and weekends as needed
Job Duties
- Serve as the primary contact for clients after the booking is confirmed and throughout the entire planning process
- Manage all aspects of event coordination including room setups, banquet arrangements, audiovisual requirements, food and beverage planning, and other event logistics
- Collaborate with the Sales, Banquets, Culinary, Front Office, and Housekeeping departments to ensure flawless execution of events
- Conduct pre-convention meetings and post-event debriefs to ensure expectations are met or exceeded
- Create detailed event resumes, Banquet Event Orders (BEOs), and diagrams to communicate client needs to internal teams
- Monitor and manage group room blocks, attrition, and cutoff dates
- Upsell hotel services and amenities to increase overall event revenue
- Handle last-minute changes or client requests with professionalism and efficiency
- Maintain accurate records of all client communications and event details in the hotel’s sales system
- Ensure all billing is accurate and complete, and assist in resolving any billing discrepancies
- Foster strong client relationships to encourage repeat business and referrals
- Stay current on local market trends and competitor offerings
Job Location
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