Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Employee assistance program
flexible scheduling
Job Description
Avfuel Corporation is a leading global provider in the aviation fuel industry, headquartered in Ann Arbor, Michigan. The company operates an extensive network of over 3,000 fueling locations worldwide and supports more than 650 Avfuel branded dealers across North America and Europe. Known for its comprehensive fuel services, Avfuel caters to a diverse array of clients including airlines, freight and cargo companies, corporate flight departments, airports, municipalities, fixed-based operators (FBOs), crop dusters, helicopter operators, and military agencies. The company's commitment to quality service and operational efficiency positions it as a trusted partner in the aviation industry, facilitating seamless fuel sales... Show More
Job Requirements
- High school diploma or GED equivalent
- Bachelor's degree or associate's degree with relevant experience
- Proficiency in Microsoft Excel
- Strong organizational skills
- Excellent communication and customer service skills
- Ability to work varying schedules including evenings and weekends
- Ability to lift up to 15 pounds
- Ability to work at desk for prolonged periods
- Willingness to learn about aviation fuel sales and related systems
Job Qualifications
- Bachelor's degree or associate's degree with relevant experience
- Proficiency with Microsoft Excel
- Strong organizational skills and attention to detail
- Excellent verbal and written communication skills
- Excellent customer service skills in high-volume environments
- Ability to navigate aviation-related taxes
- Familiarity with FBO-facing software programs
- Ability to learn quickly and solve problems creatively
- Ability to negotiate and settle differences amicably
- Ability to act as a team player
- Willingness to work flexible schedules including evenings and weekends
- Prior aviation industry experience is a plus
Job Duties
- Assist Avfuel's customers and internal staff with arranging fuel sales worldwide
- Support Contract Fuel and other Avfuel business lines
- Quote domestic and international fuel prices
- Relay orders to all necessary parties
- Maintain files and records of customer requests, changes, special rates and fees
- Work weekdays 12 p.m. - 9 p.m. and provide coverage for one weekend day when needed
- Learn detailed aspects of the aviation fuel sales business at airports worldwide
- Communicate with customers, airports, and suppliers via email, telephone, and facsimile
- Understand customer types and identify aircraft types
- Use Avfuel pricing philosophies
- Exercise strong problem-solving skills
- Understand basic aviation taxes related to aircraft operators
- Dispatch fueling operations
- Maintain and update agreements, rates and fees
- Set up new contract fuel agent locations
- Fill in where needed
- Demonstrate willingness to work hard and have fun
- Work varying schedules including evenings and weekends
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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