Contingent Concierge

Ann Arbor, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Fixed Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Training and Development

Employee Discounts

Job Description

Waltonwood is a renowned provider of senior living communities dedicated to fostering quality living environments that emphasize comfort, safety, and social connection for their residents. With a firm commitment to exceptional service, Waltonwood communities are designed to support the health, happiness, and independence of older adults by offering a range of amenities, professional care services, and social engagement opportunities. Each community is built around the core values of respect, compassion, and service excellence, aiming to create a welcoming atmosphere where residents feel at home and supported in every aspect of their day-to-day lives.

The Concierge position at Waltonwood plays... Show More

Job Requirements

High school diploma or GED preferred
Minimum of 6 months customer service and clerical experience preferred
Proficiency with Microsoft Office and other computer applications
Knowledge of multiple phone line operations and proper phone etiquette
Strong communication and organization skills
Ability to follow written and oral instructions
Ability to lift or carry up to 20 pounds
Constant use of manual dexterity, auditory and visual skills
Ability to reach, bend, twist, squat, kneel, push, and pull
Ability to perform repetitive movements including simple grasping, pushing, pulling, and fine manipulation
Regular attendance and punctuality
Dependability and teamwork orientation

Job Qualifications

High school diploma or GED preferred
Proficiency with Microsoft Office and other computer applications
Knowledge of multiple phone line operations and proper phone etiquette
A minimum of 6 months of customer service and clerical experience preferred
Strong communication skills
Strong organizational skills

Job Duties

Greet residents, visitors, and staff in a welcoming, professional manner
Answer internal/external telephone calls promptly and professionally
Gather information, answer questions or requests, and/or channel to the appropriate destination
Properly understand and apply safety, security, and emergency procedures to ensure the well-being of both residents and staff
Monitor and direct those who enter and exit the building and follow check in and out procedures
Become familiar with all residents of the community, and communicate positively with them daily
Update resident roster daily, collect daily resident charges (meal tickets, general store charges, etc.), and respond to questions and concerns
Provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director as directed by the Business Office Manager
Keep front desk organized, neat, and clean and provide light housekeeping duties
Assist with all other duties as assigned by the Business Office Manager

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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