Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Life insurance
Disability insurance
Job Description
Waltonwood is a respected provider of senior living communities dedicated to enhancing the quality of life of its residents. Known for its warm, welcoming environment and commitment to exceptional care and service, Waltonwood focuses on creating vibrant, supportive communities where residents feel at home and valued. As a leader in senior living, Waltonwood emphasizes the importance of compassionate and responsive staff to cultivate a positive living experience that meets the unique needs of each resident. Their communities are designed to foster social engagement, security, and comfort, supported by a team of professionals who prioritize resident satisfaction and wellbeing.
The Conci... Show More
The Conci... Show More
Job Requirements
- High school diploma or GED preferred
- a minimum of 6 months of customer service and clerical experience preferred
- proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- strong communication and organization skills
Job Qualifications
- Proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- a minimum of 6 months of customer service and clerical experience preferred
- high school diploma or GED preferred
- strong communication and organization skills
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- answer internal/external telephone calls promptly and professionally
- gather information, answer questions or requests, and/or channel to the appropriate destination
- properly understand and apply safety, security, and emergency procedures
- monitor and direct those who enter and exit the building
- follow check in and out procedures
- become familiar with all residents of the community and communicate positively with them daily
- update resident roster daily
- collect daily resident charges (meal tickets, general store charges, etc.)
- respond to questions and concerns
- provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director
- keep front desk organized, neat, and clean
- provide light housekeeping duties
- assist with all other duties as assigned by the Business Office Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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