Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Dental Insurance
Employee assistance program
Retirement Plan
Holiday pay
Professional Development
Job Description
Waltonwood is a prominent senior living community management company dedicated to providing exceptional service and care to its residents. With a focus on fostering a warm, welcoming environment, Waltonwood communities emphasize high standards of hospitality, safety, and community engagement, ensuring that residents feel at home and supported through every stage of their living experience. The organization prides itself on creating vibrant senior living environments where both residents and staff experience a sense of belonging and mutual respect. Waltonwood is known for its comprehensive approach to community management, which includes not only luxury and comfort but also safety, healthcare access, and... Show More
Job Requirements
- Constant use of manual dexterity, auditory and visual skills and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
- ability to reach, bend, twist, squat, kneel, push, and pull
- ability to lift or carry up to 20 pounds
- ability to perform repetitive movements including simple grasping, pushing, pulling, and fine manipulation
- constantly sitting with occasional standing and walking
- proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- minimum of 6 months customer service and clerical experience preferred
- high school diploma or GED preferred
- strong communication and organization skills
Job Qualifications
- Proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- minimum of 6 months customer service and clerical experience preferred
- high school diploma or GED preferred
- strong communication and organization skills
- ability to follow written and oral instructions and procedures
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- answer internal and external telephone calls promptly and professionally
- gather information, answer questions or requests, and channel to the appropriate destination
- properly understand and apply safety, security, and emergency procedures
- monitor and direct those who enter and exit the building and follow check in and out procedures
- become familiar with all residents of the community and communicate positively with them daily
- update resident roster daily, collect daily resident charges such as meal tickets and general store charges, and respond to questions and concerns
- provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director as directed by the Business Office Manager
- keep front desk organized, neat, and clean and provide light housekeeping duties
- assist with all other duties as assigned by the Business Office Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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