Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
team environment
Job Description
Waltonwood is a respected healthcare and senior living company committed to providing exceptional services and care within its communities. Specializing in assisted living, memory care, and independent living, Waltonwood creates environments where residents feel valued, comfortable, and engaged. Founded with a mission to enrich the lives of seniors by fostering vibrant, supportive communities, Waltonwood emphasizes quality care, safety, and customer service. Across its multiple centers, the company has built a reputation for creating welcoming, compassionate environments that empower residents to thrive. Employing a dedicated team of professionals, Waltonwood consistently seeks individuals who are passionate about making a difference in the... Show More
Job Requirements
- Proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- a minimum of 6 months of customer service and clerical experience preferred
- high school diploma or GED preferred
- strong communication and organization skills
- ability to follow written and oral instructions
- physical ability to reach, bend, twist, squat, kneel, push, pull, lift and carry up to 20 pounds
- constant use of manual dexterity, auditory and visual skills
- ability to perform repetitive movements
- ability to sit, stand, and walk during shifts
Job Qualifications
- Proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- a minimum of 6 months of customer service and clerical experience preferred
- high school diploma or GED preferred
- strong communication and organization skills
- ability to clearly and accurately provide information
- dedicated to meeting and exceeding customer needs
- empathy and compassion towards residents
- ability to work effectively as part of a team
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- answer internal/external telephone calls promptly and professionally
- properly understand and apply safety, security, and emergency procedures
- monitor and direct entry and exit of individuals and follow check-in and check-out procedures
- become familiar with all residents and communicate positively with them daily
- update resident roster daily and collect daily resident charges
- provide administrative and clerical support to department heads, Business Office Manager, and Executive Director
- keep front desk organized, neat, and clean and provide light housekeeping duties
- assist with other duties as assigned by the Business Office Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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