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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $35,748.02 - $42,940.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid vacation
Paid sick time
401K with company match
Medical insurance
Dental Insurance
Vision Insurance
Disability Benefits
Health savings account
Flexible spending account
Life insurance
Parental leave
Employee assistance program
associate volunteer program
Job Description
Regions Financial Corporation is a leading full-service provider of consumer and commercial banking, wealth management, and mortgage products and services. Founded in 1971 and headquartered in Birmingham, Alabama, Regions serves customers across the Southern and Midwestern United States through its extensive branch network, ATMs, online and mobile banking platforms, and contact centers. Regions is widely respected for its commitment to customer service excellence and community engagement. The company fosters a culture built upon core values such as putting people first, focusing on the customer, striving for higher standards, doing what is right, and enjoying life. This culture has earned Regions... Show More
Job Requirements
- High school diploma or GED
- Complete three weeks of instructor-led training and two to four weeks of on-the-job training
- Ability to observe and process on-screen information accurately
- Ability to communicate verbally using headset or microphone
- Ability to operate keyboard and mouse for typing and on-screen selections
- Ability to work at a computer for extended periods
- For remote work, minimum internet download speed of 50 Mbps
- Minimum internet upload speed of 5 Mbps
- Direct ethernet connection to internet router required
- Ability to adhere to company policies and procedures
- Ability to work flexible schedules including weekends
- Effective time management skills
- Excellent verbal and written communication skills
- Ability to solve problems
- Ability to multi-task
Job Qualifications
- High school diploma or GED
- Basic knowledge of banking, electronic banking, and credit card services
- Effective verbal and written communication skills
- Ability to multi-task and work in a fast-paced environment
- Basic computer navigation skills
- One year of customer service or production experience preferred
- Ability to recommend banking products and services to customers
Job Duties
- Answer customer questions and provide banking solutions
- Solve customer problems to ensure an effortless banking experience
- Advise customers on a wide range of banking products and services
- Build customer relationships by demonstrating core values
- Use banking expertise to guide customers toward their financial goals
- Handle multiple customer interactions efficiently using computer systems
- Provide education and guidance on financial decisions
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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