Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,100.00 - $85,300.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
mental health support
Paid parental leave
Life insurance
401(k)
Job Description
Salesforce is a globally recognized leader in customer relationship management (CRM) and artificial intelligence technology, renowned as the number one AI CRM platform in the world. The company embodies a unique blend of ambition, innovation, and trust, positioning itself as a driving force in digital transformation and workforce evolution in the agentic era. Founded with the vision to create seamless customer success through intelligent technology, Salesforce integrates Data, AI, CRM, and trust to craft unparalleled business solutions with its Customer 360 Platform. This platform empowers businesses to unify their marketing, sales, service, and commerce data, enabling them to deliver personalized... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Seven plus years of relevant customer-facing experience in data, AI, CRM, and analytics
- Strong technical background in CRM, data architecture, and AI/ML
- Proven ability to manage and influence C-Level executive relationships
- Exceptional communication skills
- Ability to work independently and collaboratively in a remote environment
- Commitment to data privacy and ethical standards
- Experience with Salesforce platform certifications preferred
- Flexibility to work in an office-flexible arrangement, with two days per week in-office when local to an office
Job Qualifications
- Seven plus years in customer-facing solutioning for data, analytics, AI, and CRM
- Full-stack technical expertise including CRM, data architecture, and AI/ML with experience managing technical relationships with C-Level executives
- Proven ability to drive effective communication and influence in large organizations
- Demonstrated success as a trusted advisor understanding customer motivations and integrating complex data architectures
- Experience driving customer success in large, complex selling organizations
- Deep industry knowledge of use cases, data architectures, and integration patterns
- Excellent verbal, written, presentation, and interpersonal communication skills
- Thorough understanding of emerging data and AI technologies
- A proactive, self-starting attitude with capability to work independently and remotely
- Commitment to data ethics and privacy compliance
- Hands-on product development experience building 0-1 products
- Strong facilitation, workshopping, and whiteboarding skills
Job Duties
- Develop an understanding and knowledge of customer's Salesforce Data 360 and Agentforce implementation and evangelize the capabilities of Data 360 and Agentforce
- Engage with strategic customers to understand their goals, assess their capabilities, and provide recommendations to accelerate consumption and achieve business and technology objectives
- Drive operational excellence that promotes scalable consumption, ACV growth, and customer success
- Guide impactful discovery conversations to identify client needs and tailor creative solutions
- Advise customers on organizational strategy, governance, and change management processes
- Apply hands-on Data 360 and Agentforce product knowledge to align platform functions with customer priorities and roadmaps
- Identify risks to customer goals and collaborate on risk mitigation plans
- Produce and implement comprehensive adoption paths with timelines and enablement plans
- Deliver value by understanding customer business challenges and growth potential
- Cultivate executive-level relationships with IT and business leadership to solidify partnerships and collaboration
- Network within accounts at various levels to help customers achieve their goals
- Recommend additional Salesforce services and advisory experts when appropriate
- Communicate technical product changes and updates proactively
- Collaborate with product teams to understand solutions and advocate for customer needs
- Work with sales and engineering teams to accelerate Data 360 platform adoption and growth
Post restaurant and hotel jobs on OysterLink.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: