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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $14.00 - $17.75
Work Schedule
On-call
Fixed Shifts
Benefits
Paid Maryland sick leave
Job Description
Hood College is a distinguished private liberal arts institution located in Frederick, Maryland, known for its commitment to fostering a student-centered environment that promotes learning, growth, and success. As a community-focused college, Hood College endeavors to provide a safe and inclusive environment where students, faculty, and staff can thrive both academically and personally. The college values diversity, equity, and inclusion and strives to uphold these principles in all its operations and interactions. Established with the mission to empower students through a liberal arts education, Hood College supports a holistic approach that nurtures mental and physical growth, persistence, and achievement. <... Show More
Job Requirements
- Must treat all members of the community fairly with civility and respect
- Ability to communicate effectively with students faculty staff municipal officers and the public
- Be alert friendly mature tactful and firm
- Excellent common sense applicable to situations with varying levels of urgency
- Ability to provide appropriate guidance and action in emergency situations
- Ability to handle confidential material
- Available to work 8-hour shifts and be on-call 24/7 for emergency calls
- Must be at least 21 years of age
- Must understand and support the role of college campus safety officers in facilitating student education and success
Job Qualifications
- High school diploma or GED
- 2-3 years of relevant experience or equivalent combination of education training and experience
- Strong oral and written communication skills
- Proficient in MS Office including Word Excel and PowerPoint
- Ability to provide appropriate guidance and action during emergencies
- Ability to handle confidential material
- Customer service experience preferred
- Campus security experience ideal
- Ability to work independently and collaboratively
- Strong organizational skills
Job Duties
- Answers incoming calls greeting callers providing information transferring calls and or taking messages as necessary
- Operates communication systems such as multi-line telephone consoles and two-way radios
- Initiates routine calls and routes emergency calls appropriately
- Records messages suggesting rewording for clarity and conciseness
- Relays and routes written and verbal messages
- Acts as college receptionist to guests visiting the campus and the community
- Operates a two-way radio to dispatch calls to security staff on duty using prescribed radio procedures
- Monitors safety systems to ensure secure conditions
- Operates the college’s security access system
- Provides information about the college as authorized
- Administers keys to buildings rooms and vehicles to authorized persons
- Maintains accurate records and distribution of all academic and administrative building keys
- Assists with keys and access cards for community members including camps special events reunion weekend and temporary spaces
- Orders lock changes for all lost keys to assure safety and security
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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