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Conference Services Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Tuition Reimbursement
Employee Discounts

Job Description

Pyramid Global Hospitality is a renowned hospitality company that places utmost importance on the well-being and development of its employees. With a dedicated People First culture, Pyramid Global Hospitality fosters an inclusive and supportive work environment that emphasizes diversity, personal growth, and employee wellness. Operating over 230 properties worldwide, Pyramid Global Hospitality is committed to delivering exceptional guest experiences by empowering its team members with ongoing training and comprehensive benefits. These benefits include extensive health insurance coverage, retirement plans with company matching, paid time off, on-site wellness programs, local discounts, and special employee rates at hotels across their portfolio. This... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in banquet or event services
  • Proficient knowledge of audiovisual and IT systems
  • Strong communication skills
  • Ability to work flexible hours including weekends and holidays
  • Ability to lift and move heavy objects
  • Detail oriented and organized
  • Leadership experience preferred

Job Qualifications

  • Previous experience in banquets or events, preferably in a leadership role
  • Thorough, detail oriented, organized, and pro-active
  • Proficient knowledge with both AV and IT
  • Experience reading and understanding Banquet Event Orders
  • Ability to communicate effectively with all guests and team members
  • Experience with scheduling, hiring, and training team members

Job Duties

  • Provides recommendations to planning managers regarding appropriate room setups
  • Collaborates to identify solutions for unique setup challenges
  • Conducts weekly site inspections of meeting rooms and contacts the necessary department if items require service
  • Maintains inventory of all supplies and notifies supervisors when additional supplies are needed
  • Moves and places tables, chairs, and supply linens for each event in the conference center
  • Supplies and sets up items not included in the room (podiums & HDMI cords, easels & flipcharts, etc.)
  • Assists with conference room readiness to determine that the rooms are equipped with proper materials (pens, pads, Wi-Fi cards, etc.)
  • Assists with basic audio-visual equipment, as needed
  • Refreshes rooms between meetings
  • Provides prompt and detailed service as scheduled by management or by request
  • Maintains consistent phone and email communication with team members, and support departments
  • Aids clients and visitors throughout the building, including providing directions and escorting to conference rooms
  • Communicates with co-workers and service partners to ensure updated information is shared
  • Performs other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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