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Conference Services - Senior Events Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $90,000.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs

Job Description

The Meritage Resort & Spa, located in the heart of Napa Valley, California, is a prestigious luxury resort known for its exceptional accommodations, world-class amenities, and commitment to delivering outstanding guest experiences. Nestled amidst vineyards and picturesque landscapes, the resort provides a unique blend of comfort, elegance, and sophisticated hospitality services, making it an ideal destination for both leisure and business travelers. With an array of dining options, a serene spa, extensive meeting facilities, and exquisite event spaces, The Meritage Resort & Spa is dedicated to exceeding the expectations of every guest.

The Meritage Resort & Spa is ... Show More

Job Requirements

  • Bachelor's degree in hospitality management, event planning, or related field
  • Minimum 5-7 years of experience in event planning, preferably in a luxury or full-service hotel environment
  • Proven leadership experience managing a team
  • Strong organizational and time management skills with keen attention to detail
  • Excellent communication and negotiation skills
  • Proficiency in event management software such as Delphi, Opera Sales & Catering, and Social Tables
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Ability to stand and walk for extended periods during event setup and execution
  • Willingness to be on-site during major functions in a fast-paced hotel environment

Job Qualifications

  • Bachelor's degree in hospitality management, event planning, or related field
  • Minimum 5-7 years of experience in event planning, preferably in a luxury or full-service hotel environment
  • Proven leadership experience managing a team
  • Strong organizational and time management skills with keen attention to detail
  • Excellent communication and negotiation skills
  • Proficiency in event management software such as Delphi, Opera Sales & Catering, and Social Tables
  • Ability to work flexible hours, including evenings, weekends, and holidays

Job Duties

  • Serve as the primary point of contact for key clients from initial inquiry to post-event follow-up
  • Conduct site inspections, proposals, and negotiations in line with hotel standards
  • Develop strong relationships with repeat and VIP clients to encourage loyalty
  • Manage all phases of event planning including budgeting, timelines, vendor coordination, setup, and execution
  • Liaise with internal departments to ensure seamless service delivery
  • Oversee event setup and breakdown to ensure adherence to brand and service standards
  • Lead, train, and mentor junior event coordinators and staff
  • Delegate responsibilities and ensure the team delivers to client expectations
  • Conduct regular performance reviews and assist with staffing decisions
  • Prepare event budgets, forecasts, and post-event financial analysis
  • Maximize event revenue by upselling services and optimizing space utilization
  • Ensure proper billing and contract adherence for all events
  • Collaborate with Sales & Marketing to develop strategies to increase event bookings
  • Identify market trends, competitor offerings, and customer feedback to refine services
  • Contribute to marketing campaigns and promotional initiatives for events

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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