Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,000.00 - $66,100.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
OTH Hotels Resorts is a distinguished hospitality company renowned for its commitment to delivering unscripted and genuine guest experiences. Rooted in the philosophy that hospitality should be human rather than scripted, OTH Hotels Resorts has cultivated a culture where authenticity, empowerment, and personalized care are at the forefront of every interaction. With properties situated in sought-after destinations, the company provides a luxurious and welcoming environment ideal for both leisure and business travelers. Guests are not just served; they are cared for with heartfelt attention to detail that transforms ordinary visits into lasting memories. This philosophy transcends every area of the... Show More
Job Requirements
- Prior experience in conference services or event planning
- proficiency with event management and office software
- excellent communication skills
- organizational skills to manage multiple events
- creative problem-solving abilities
- ability to work under time constraints and meet deadlines
- flexibility to work non-standard hours including weekends and holidays
Job Qualifications
- Experience in conference services, catering sales, or event planning within hospitality
- proficiency with event management systems and basic computer applications such as Word, Excel, Outlook
- excellent communication and interpersonal skills
- strong organizational skills with the ability to manage multiple events simultaneously
- ability to solve problems creatively and manage time effectively under deadlines
- familiarity with software such as Delphi, PEP, and R&I
- ability to work flexible hours including early mornings, evenings, weekends, and holidays
- natural relationship-building abilities and collaborative mindset
Job Duties
- Partner with clients to understand their goals, expectations, and event details, translating them into seamless, successful functions
- coordinate all aspects of conferences, banquets, and meetings, including room setups, catering, audiovisual, and billing
- anticipate guest and group needs, providing thoughtful solutions and personalized touches that elevate the experience
- serve as the primary liaison between clients and hotel departments to ensure flawless execution and clear communication
- conduct pre- and post-event meetings with clients to ensure satisfaction and identify opportunities for continuous improvement
- monitor event operations on-site, offering presence, guidance, and support throughout the guest experience
- uphold budgetary and revenue goals by managing contracts, maximizing food and beverage opportunities, and ensuring billing accuracy
- maintain detailed records and reports, contributing to ongoing improvements in service standards and operational processes
- represent OTH Hotels Resorts with professionalism and authenticity in every client interaction
- keep up to date with client’s deposit schedule and forecast client total estimated amount due prior to arrival date
- monitor group room blocks and pick up to ensure accurate booking information
- conduct hotel site inspections, client presentations, and pre/post consultations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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