Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $54,900.00 - $77,100.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401k
complimentary shift meal
Public transportation perks
Employee Discounts
Job Description
Hotel Commonwealth is a renowned hotel situated in the vibrant Fenway neighborhood of Boston, known for its unique and authentic approach to hospitality. This establishment prides itself on unscripted hospitality that goes beyond the usual standards, creating memorable, genuine interactions with every guest. The hotel offers stylish rooms and extraordinary suites that provide coveted views of Fenway Park, a key attraction for visitors. Every aspect of the hotel radiates legendary urban charm, and the team takes pride in delivering exceptional service to travelers from around the globe. The working atmosphere encourages team members to share their love for Boston’s vibrancy... Show More
Job Requirements
- Education at least post high school level
- two to four years related experience
- knowledge of banquet and catering food and beverage services
- proficient with computer equipment
- ability to compile facts and figures according to procedure
- supervisory skills
- excellent communication skills required
- excellent hearing and vision
- ability to lift, push, pull and carry up to 50 pounds occasionally
- ability to bend/kneel occasionally
- mobility to service clients on short notice
- ability to stand continuously for one to four hours
- ability to climb stairs frequently
- able to work in temperatures ranging from extreme summer heat to winter cold
Job Qualifications
- More than two years of post high school education
- two to four years of related employment experience
- working knowledge of banquet/catering food and beverage services, policies, or operations
- computer proficiency
- ability to compile facts and figures accurately
- supervisory skills
- strong communication skills for interaction with management and guests
- excellent hearing and vision for event coordination
- excellent verbal communication skills
Job Duties
- Responsible for management and planning of meetings/conventions and related activities
- attend Banquet Event Order (BEO) and staff meetings and act as team leader for hotel department staff in event delivery
- achieve minimum of 90% productivity goals and 100% activity goals
- coordinate all group business developed by sales manager and follow up on contracted business within 5 working days
- maintain accurate, organized and up-to-date file management
- develop customer profiles and maintain effective trace system
- build strong client relationships through professional and courteous communication
- follow up on client needs and inquiries promptly
- focus on revenue-generating activities and maximize selling time
- detail and up-sell event programs including verification of space, audio-visual, menus, and decorations
- manage function details to ensure program requirements are met and handle customer complaints
- oversee billing for hotel groups including deposits and credit card authorizations
- improve hotel convention services through participation in sales tools development, competition analysis, and customer needs satisfaction
- monitor and control event budgets to maximize revenues and minimize expenses
- attend and lead pre-conference meetings and coordinate event logistics
- close out groups including sales system pickup and commission processing
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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