Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
top of market pay
Medical insurance
Dental Insurance
Career growth opportunities
complimentary room nights
Employee Meals
401K with company match
Life insurance
Paid vacation
Paid Sick Time Off
Job Description
Four Seasons Hotels and Resorts is a globally renowned luxury hospitality company that is truly powered by its people. It is a collective of individuals who are passionate about self-improvement, pushing boundaries, and fostering a workplace culture where everyone is treated with respect and kindness. The company’s core belief is in delivering exceptional guest experiences through the genuine warmth and professionalism of its team. Four Seasons values the importance of a world-class employee experience, which it believes is the key to creating memorable and luxurious stays for guests worldwide. The company’s commitment to excellence and a culture that embraces diversity... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in banquet or catering services
- Strong organizational and communication skills
- Ability to work in a fast-paced environment
- Knowledge of food and beverage trends
- Flexibility to work varied shifts
- Customer-focused mindset
Job Qualifications
- Previous banquets or catering experience
- Experience in rooms division is a plus
- Strong phone and customer service skills
- Excellent command of English
- Additional language skills are a plus
- Basic knowledge of audiovisual equipment and internet technology
- Proficiency with cloud-based technology
Job Duties
- Negotiate with clients through creative and attractive menu presentations and event proposals to maximize revenue and fulfill contractual responsibilities
- Coordinate with Sales Department and Catering team to optimize function space utilization and collaborate with Reservations and Finance on event details
- Finalize confirmed booking requirements while maximizing revenue through upselling and maintain effective communication with all departments
- Supervise the execution of banquet events, review function spaces with banquet manager and head house attendant, ensure client satisfaction and opportunities for return stays
- Ensure accuracy of banquet checks and provide bill reviews upon event completion
- Serve as liaison between hotel and event planners, anticipating all elements of pre-arrival, onsite, departure, and billing
- Provide expertise on event themes, audiovisual setups, and offsite experiences
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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