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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $72,500.00 - $78,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
short-term disability
Life insurance
401K Plan with employer match
paid holiday
Paid vacation
Paid sick leave
Onsite Complimentary Parking
Free Meals
Employee Discounts
Job Description
L'Auberge Del Mar is an award-winning luxury resort located in the heart of Del Mar, one of Southern California's most picturesque coastal villages. This estate-style resort offers breathtaking views of the Pacific Ocean and provides an exceptional guest experience that combines elegance, comfort, and a strong connection to the natural beauty surrounding the property. The resort features beautifully appointed guest rooms and suites, a full-service spa, multiple dreamlike dining options, tennis courts, and a stunning ocean-view pool, all designed to create a truly memorable stay for its visitors. L'Auberge Del Mar is part of Noble House Hotels & Resorts, a... Show More
Job Requirements
- Flexible schedule availability including evenings, weekends, irregular shifts, holidays, and extended shifts as business levels require
- At least 2 years of experience
- Strong written and verbal communication skills
- Ability to deliver exceptional guest service even in high pressure situations
- Professional appearance and adherence to grooming standards
- Great time management and multitasking abilities in a fast-paced environment
Job Qualifications
- At least 2 years of experience
- Strong written and verbal communication skills
- Ability to deliver exceptional guest service even in high pressure situations
- Professional appearance and adherence to grooming standards
- Great time management and multitasking abilities in a fast-paced environment
Job Duties
- Plan, upsell and detail the program with the client including verification and modification of space requirements, times, equipment, menus, themes/decorations
- Prepare appropriate and detailed resumes, diagrams and banquet event orders to ensure quality service for both catering and group corporate meetings
- Prepare group checklists outlining important dates such as cutoff, deposit due dates, final menu approval, rooming lists
- Manage function details, group billing, room blocks and related activities to ensure that program requirements are satisfied
- Anticipate and handle customer complaints and/or problems to ensure quality product delivery, customer satisfaction and repeat business
- Work closely with all departments to inform and resolve issues or problems to ensure quality product delivery and customer satisfaction
- Create final estimates for all programs to ensure all payments are made prior to arrival
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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