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Conference Services Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $75,000.00 - $85,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Performance bonus
Pet insurance

Job Description

San Ramon Marriott is a distinguished full-service hotel nestled in the scenic urban oasis of San Ramon, California. Surrounded by picturesque mountains and towering Redwood trees, the hotel offers an idyllic blend of natural beauty and metropolitan convenience. It is strategically located within walking distance of vibrant shopping centers, major Fortune 500 companies, and a variety of exceptional dining experiences. This seamless blend of work and play makes the San Ramon Marriott not only a preferred destination for travelers but also an exciting workplace for hospitality professionals. The hotel is part of HEI Hotels & Resorts, a respected hotel management... Show More

Job Requirements

  • Minimum of one year experience in hospitality industry
  • Prior experience in catering sales
  • Experience in a hotel of similar size and quality
  • Proficient computer skills including Microsoft Word, Excel, and Delphi
  • Ability to work under deadlines and time constraints
  • Effective verbal and written communication skills
  • Must comply with attendance rules and be regularly available to work

Job Qualifications

  • Prior hospitality experience with specific focus on catering sales
  • Minimum of one year experience in the hospitality industry
  • Experience at a hotel of similar size and quality
  • Proficiency in Microsoft Word, Excel, and Delphi
  • Knowledge of sales techniques, revenue management, and peer motivation
  • Understanding of hotel features, competitive landscape, and marketing plans
  • Knowledge of hotel operations including safety programs, labor relations, business planning, and budget forecasting
  • Strong verbal and written communication skills
  • Ability to adapt communication style to varied audiences

Job Duties

  • Understand monthly forecasting and annual budget process
  • Raise meeting planner evaluation scores and ensure client satisfaction
  • Optimize room rental charges
  • Maintain long-term client relationships and participate in re-booking repeat business
  • Actively engage in industry organizations such as NACE and MPI
  • Perform hotel site inspections and client presentations
  • Collaborate with banquet and culinary teams for innovative event setups and menus
  • Coordinate and evaluate event operations and execution
  • Generate and manage detailed banquet event orders
  • Provide audio/visual equipment management and leverage as a profit center
  • Use computer software including Delphi, Word, and Excel for event management
  • Monitor group room blocks and produce detailed resumes for operation departments
  • Work with external vendors to ensure event success
  • Adhere to attendance and availability requirements
  • Perform additional job-related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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