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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $72,000.00 - $78,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
short-term disability insurance
Life insurance
Hospital Indemnity insurance
Pet insurance
401K Plan with employer match
Cell Phone Allowance
Onsite parking
Free meal in employee dining room
Team member discount
Family and friend discounts
Career growth opportunities
recognition programs
Job Description
San Diego Mission Bay Resort is a premier waterfront destination located in beautiful San Diego, California. This sprawling resort features 357 spacious and elegantly appointed guest rooms, multiple dining options, a recently renovated pool area including a dedicated kids pool, stunning views of the San Diego Bay, cozy fire pits, and a suite of amenities designed to deliver an exceptional guest experience. Known for its superb bay-front location and an inviting atmosphere, the resort offers an ideal setting for both relaxation and business activities. With over 45,000 square feet of adaptable meeting and event space, it serves a diverse clientele... Show More
Job Requirements
- Two or more years of conference services experience in hospitality preferred
- Organizational skills, manage multiple tasks simultaneously, and prioritize effectively
- Customer service orientated focus on providing exceptional customer service, anticipating client needs, and ensuring satisfaction
- Menu planning and food knowledge, ability to plan menus, and ensure quality and presentation standards are met
- Problem-solving skills
- Flexibility and adaptability
- Vendor management
- Proficient knowledge of computer applications, Delphi preferred
- Refined verbal and written communication skills
- Ability to innovate and offer unique catering solutions that meet the specific needs and preferences of clients
- Strong time management skills and proven demonstration of grace under pressure
- Flexible schedule availability
Job Qualifications
- Two or more years of conference services experience in hospitality preferred
- Proficient knowledge of computer applications, Delphi preferred
- Refined verbal and written communication skills
- Strong time management and organizational abilities
- Ability to multitask and prioritize effectively
- Problem-solving skills
- Menu planning and food knowledge
- Vendor management experience
- Customer service oriented
- Innovative in offering unique catering solutions
Job Duties
- Act as liaison between clients, national sales, and hotel departments for conference and banquet events
- Prepare detailed event orders, resumes, and diagrams for group functions
- Manage group billing and room blocks to ensure accuracy and efficiency
- Provide exceptional customer service to exceed guest expectations and encourage repeat business
- Coordinate with vendors and internal teams to deliver seamless event execution
- Upsell services and amenities to maximize profitability
- Maintain flexibility and adaptability to respond effectively to changing event needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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