Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $30.64 - $33.60
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
overtime pay
training programs
Job Description
HHM Hotels is a notable hospitality management company dedicated to delivering exceptional guest experiences through its diverse portfolio of hotel properties. Committed to maintaining high standards of service and sustainability, HHM Hotels fosters a culture of excellence, innovation, and continuous growth for its team members and guests alike. The company values its people as its greatest asset, emphasizing core principles such as service heart, excellence, nimbleness, and accountability. By managing operations with a keen focus on quality and sustainability, HHM Hotels has established a strong reputation within the hospitality industry for both guest satisfaction and employee development.
The Conference Ser... Show More
The Conference Ser... Show More
Job Requirements
- Associate or Bachelor’s degree preferred
- 1 to 3 years of related experience
- ability to work varied schedules including holidays and weekends
- capacity to stand for extended periods and perform physical tasks such as walking, pushing, lifting up to 25 pounds, bending, reaching, stooping, kneeling, or crouching
- strong organizational and communication skills
- willingness to adhere to safety and sustainability standards
Job Qualifications
- Associate or Bachelor’s degree preferred
- 1 to 3 years of related experience
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- proficiency in event coordination and client relationship management
- knowledge of hospitality industry standards and practices
- ability to manage multiple tasks and prioritize effectively
- familiarity with sustainability practices and safety regulations
Job Duties
- Interview, select, train, schedule, coach, and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- plan and conduct pre and post-convention meetings with clients and respective departments
- establish rapport with and entertain meeting planners while promoting hotel facilities and services
- conduct walking site inspections throughout property
- monitor in-house group activity providing assistance as needed
- communicate with sales, front office and reservations to coordinate and monitor guest room blocks and special reservation needs
- assign banquet/meeting rooms set up based on needs of clients
- review banquet associates’ work to ensure accuracy
- assist sales staff in promoting hotel, developing leads, and securing re-bookings
- coordinate activities of various departments to service accounts
- document tracking of group activity and input data into a computer system to generate account history reports
- follow sustainability guidelines and practices related to HHM’s EarthView program
- practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- perform other duties as requested by management
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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