Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $63,000.00 - $73,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Holiday pay
401(k) Employer Matching
employee discount
Learning and Development Programs
Employee Meals
Dry cleaning for employee uniforms
Job Description
Four Seasons is a world-renowned luxury hospitality company powered by a diverse and passionate team committed to delivering exceptional guest experiences. Known for its unparalleled service and genuine heart, Four Seasons creates memorable stays and lasting impressions for guests around the world. The company values a culture of respect, personal growth, and meaningful connections, ensuring that every team member feels empowered and appreciated. Four Seasons places a strong emphasis on a world-class employee experience, fostering an environment where individuals are encouraged to grow and achieve their full potential. The company believes that a rich life comes from authentic connections with... Show More
Job Requirements
- Valid work authorization for the U.S.
- Previous experience in event management or hospitality
- Strong organizational and communication skills
- Ability to work under pressure and handle multiple tasks
- Flexibility to work evenings, weekends and holidays as needed
- Proficiency in computer systems related to food and beverage management
- Excellent customer service skills
- Attention to detail
Job Qualifications
- Thorough knowledge of guest service, cost control, labor control, merchandising and accounting
- One to two years previous employment in a related position
- College degree preferred
- Previous experience in a luxury hotel or similar environment
- Attention to detail and problem-solving skills
- Passion for customer service
- Ability to operate computer equipment and food and beverage computer systems
- Reading, writing and oral proficiency in English
Job Duties
- Serve as a primary point of contact for corporate conferences, meetings, professional teams and entertainment once contracted through post-event follow-up
- Manage all aspects of events, including room setup, catering and special requests
- Oversee the execution of events, stay on-site and troubleshoot any issues
- Work cohesively with culinary, banquets, front office and operational teams to deliver seamless service
- Drive revenue and exceed goals through upselling in banquets food and beverage to assigned groups
- Forecast food and beverage events for assigned groups
- Manage guestroom blocks for assigned groups and provide updates during group pickup meetings
- Communicate and provide solutions to clients about rooms and food and beverage attrition
- Provide excellent customer service and manage customer expectations
- Build and maintain strong client relationships, understanding their needs and guiding event execution
- Maintain budgets and communicate estimated expenses to clients
- Prepare and distribute event documents such as Banquet Event Orders, diagrams, resumes, and post-event reports
- Conduct pre-conference and post-event meetings
- Lead planning site visits
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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