Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Job Description
HHM Hotels is a reputable hospitality management company dedicated to delivering outstanding guest experiences and operational excellence across its portfolio of properties. Known for its commitment to service quality and sustainability, HHM Hotels fosters a culture where people are valued, excellence is pursued relentlessly, and innovation is embraced. The company adheres to core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, which guide its team members in driving superior outcomes and enhancing guest satisfaction. With properties that emphasize top-tier guest services and environmentally responsible practices, HHM Hotels continues to build a... Show More
Job Requirements
- Associate or Bachelor’s degree preferred
- 1 to 3 years' of related experience
- Ability to work a variable schedule including holidays and weekends
- Ability to stand for extended periods, walk, push, lift up to 25 pounds, bend, reach, stoop, kneel, or crouch
Job Qualifications
- Associate or Bachelor’s degree preferred
- 1 to 3 years' of related experience
Job Duties
- Interview, select, train, schedule, coach, and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Plan and conduct pre and post-convention meetings with clients and respective departments
- Establish rapport with and entertain meeting planners while promoting hotel facilities and services
- Conduct walking site inspections throughout property
- Monitor in-house group activity, providing assistance as needed
- Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs
- Assign banquet/meeting rooms set up based on needs of clients
- Review banquet associates’ work to ensure accuracy
- Assist sales staff in promoting hotel, developing leads, and securing re-bookings
- Coordinate activities of various departments to service accounts
- Document tracking of group activity
- Access and input data into a computer system to generate account history reports
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: