Conference Services Manager
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $73,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Sandbourne is a distinguished lifestyle hotel known for its unique blend of luxury and boutique charm, catering to discerning guests who seek personalized experiences. Positioned in a vibrant location, the hotel has established itself as a premier destination for both leisure and business travelers. Sandbourne prides itself on delivering exceptional service that aligns with its brand standards, setting it apart in the competitive hospitality landscape. The hotel's culture emphasizes warm, intuitive service and meticulous attention to detail, ensuring guests feel valued and well-cared for throughout their stay.
The Conference Services Manager (CSM) plays a pivotal role at Sandbourne by... Show More
The Conference Services Manager (CSM) plays a pivotal role at Sandbourne by... Show More
Job Requirements
- 1-2 years of experience in conference services, catering, or event servicing
- Ability to work flexible hours, including evenings, weekends, and holidays
- Strong knowledge of banquet operations and food and beverage service
- Excellent organizational, communication, and multitasking skills
- Proficiency in CiTY, Lightspeed, or similar event management systems
Job Qualifications
- 1-2 years of experience in conference services, catering, or event servicing
- Experience in a lifestyle, boutique, or luxury hotel environment preferred
- Strong knowledge of banquet operations and food and beverage service
- Excellent organizational, communication, and multitasking skills
- Proficiency in CiTY, Lightspeed, or similar event management systems
- Ability to work flexible hours, including evenings, weekends, and holidays
Job Duties
- Serve as the main point of contact for assigned group business post-contract
- Lead engaging planning calls, site visits, and pre-event meetings
- Create, manage, and distribute detailed Event Orders (EOs)
- Oversee on-site execution of meetings and events to ensure client satisfaction
- Partner closely with Banquets, Culinary, Front Office, Housekeeping, Engineering, and third-party vendors
- Lead weekly EO meetings and group resume meetings with Sales Team for upcoming groups
- Review contracts to ensure alignment with event execution
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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