Four Seasons

Conference Services Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Employee culture
Learning and Development Programs
Inclusive Employee Engagement Events
Discount and travel programs
Competitive wages
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan

Job Description

Four Seasons is a premier global luxury hospitality company renowned for its exceptional service and commitment to creating unparalleled guest experiences. Powered by a passionate community of individuals dedicated to excellence, Four Seasons continuously strives to push the boundaries of hospitality by fostering a culture where every team member is encouraged to grow, innovate, and treat others with respect and genuine care. Operating worldwide, this esteemed brand is synonymous with elegance, comfort, and personalized attention, offering guests a lifestyle of luxury intertwined with heartfelt service.

The Four Seasons Hotel Miami embodies this exceptional standard of luxury in an urban ... Show More

Job Requirements

  • US work authorization is required
  • Minimum 2 years experience in conference services or related field
  • Excellent communication and interpersonal skills
  • Ability to multitask and manage multiple accounts simultaneously
  • Proficiency with Delphi or similar event management software
  • Strong organizational skills
  • Ability to work collaboratively with diverse teams
  • Commitment to Four Seasons' service standards

Job Qualifications

  • 2-3 years previous conference services experience in a luxury environment
  • Strong communication, rapport and presentation skills
  • Strong relationship building skills
  • Ability to effectively communicate and motivate interdepartmentally within hotel

Job Duties

  • Promote, sell and service to assigned market in defined geographic region or vertical segment
  • Maintain accounts in Delphi to include account management, average checks, BEO’s, etc
  • Coordinate the sales efforts between sales department and catering to ensure proper utilization of function space to yield maximum revenues
  • Communicate, coordinate and motivate to all other departments the needs of a group which will directly affect that department (i.e. amenities, arrival/departure time, deliveries, special meal requirements)
  • Build and maintain strong interdepartmental relationships
  • Ensure flawless execution of group and conference events
  • Provide exceptional knowledge and service to support the organization’s world-renowned reputation

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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