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HEI Hotels

Conference Services Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $70,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
vacation
sick leave
Holiday pay
Retirement Plan

Job Description

Hyatt Regency Greenwich is an iconic hotel located in the heart of Greenwich, Fairfield County. The hotel has been fully re-imagined to provide a unique and memorable experience that highlights the rich cultural and natural heritage of Greenwich. With a strong emphasis on art, design, storytelling, and innovation, the hotel seeks to express the charm and history of Connecticut through its services and atmosphere. Hyatt Regency Greenwich prides itself on creating a welcoming environment that feels like a home away from home for both guests and associates. The hotel values collaboration and creativity, aiming to inspire its team members by... Show More

Job Requirements

  • Minimum one year hospitality industry experience
  • Experience in catering sales
  • Proficient computer skills including Microsoft Word, Excel, and Delphi
  • Knowledge of sales and revenue management
  • Understanding of hotel operations and market competition
  • Ability to develop and execute action plans
  • Strong communication skills
  • Ability to work under pressure and meet deadlines
  • Availability to comply with attendance requirements

Job Qualifications

  • Prior experience in hospitality with catering sales
  • Minimum one year experience in hospitality industry
  • Experience at similar size and quality hotel
  • Proficient in Microsoft Word, Excel, and Delphi
  • Knowledge of sales, revenue management, and peer motivation
  • Understanding of hotel features and competing market hotels
  • Ability to execute action plans effectively
  • Knowledge of hotel operations including marketing, safety, labor relations, business planning, maintenance, budget forecasting, quality assurance, hospitality law, and long-range planning
  • Ability to work under deadlines
  • Excellent verbal and written communication skills with adaptable communication style

Job Duties

  • Understand monthly forecasting and the annual budget process
  • Implement methods to raise meeting planner evaluation scores
  • Optimize room rental charges
  • Re-book repeat business maintaining long-term client relationships
  • Participate in industry related organizations such as NACE and MPI
  • Conduct hotel site inspections and client presentations
  • Collaborate with banquet department for event execution
  • Provide direction and coordination of banquet event orders
  • Manage Audio/Visual equipment as a profit center
  • Use computer software including Delphi, Word, and Excel
  • Monitor group room blocks and generate resumes for operations departments
  • Work with outside vendors to ensure client satisfaction
  • Comply with attendance rules and maintain regular work availability
  • Perform other job-related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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