Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $72,500.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation Time
sick leave
Holiday pay
401(k) retirement plan
Job Description
Claremont Resort & Club is a distinguished luxury resort located in the picturesque Berkeley and Oakland Hills area in the San Francisco Bay region. With a rich history spanning over a century, this iconic establishment is renowned for its exceptional hospitality, blending elegant 19th-century architecture with modern luxury amenities. Set on 22 acres, the resort offers guests a sophisticated retreat featuring exquisite dining at Limewood, rejuvenation at The Spa at the Claremont, and comprehensive wellness options at The Club at the Claremont. The breathtaking views of the San Francisco Bay provide a stunning backdrop for every guest experience. Claremont Resort... Show More
Job Requirements
- high school diploma or equivalent
- minimum one year hospitality industry experience
- experience in catering sales
- proficiency with Microsoft Word, Excel, and Delphi
- strong understanding of sales techniques and revenue management
- knowledge of hotel operations and market
- ability to work under pressure and meet deadlines
- excellent communication and interpersonal skills
- availability to work regular hours and adhere to attendance policies
Job Qualifications
- prior experience in hospitality with catering sales is essential
- minimum of one year in the hospitality industry required
- experience at a similar size and quality hotel
- proficiency in Microsoft Word, Excel, and Delphi
- knowledge of sales skills, revenue management, training and motivation of peers
- understanding of hotel features, benefits, and market competition
- ability to execute appropriate action plans
- knowledge of hotel operations including marketing plans, security, personnel and labor relations, business planning, repairs, maintenance, budget forecasting, quality assurance, hospitality law, and long-range planning
- ability to work effectively under deadlines
- strong verbal and written communication skills adaptable to different audiences
Job Duties
- understand monthly forecasting and the annual budget process
- raise meeting planner evaluation scores and implement methods to exceed satisfaction
- optimize room rental charges
- participate in re-booking of repeat business and maintain long-term client relationships
- actively participate in industry related organizations such as NACE and MPI
- demonstrate strong sales techniques including closing and negotiating skills
- conduct hotel site inspections and client presentations
- provide creative event setups and innovative menu options in collaboration with the chef
- coordinate closely with banquet department on event operations and execution
- evaluate alternatives and decide on action plans quickly
- oversee detailed execution of banquet event orders
- manage audio/visual equipment as a profit center
- utilize computer systems including Delphi, Word, and Excel
- monitor group room blocks and pickups
- liaise with outside vendors to ensure client satisfaction
- comply with attendance rules and maintain regular work availability
- perform other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: