Kimpton Hotels and Restaurants logo

Conference Services Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $53,800.00 - $75,700.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Kimpton Hotels is a renowned boutique hotel brand founded in San Francisco with a distinct entrepreneurial spirit and a commitment to heartfelt, human connections. Established in 1981, Kimpton Hotels revolutionized hospitality by creating environments where genuine interactions thrive, making guests and employees feel truly connected and valued. The company prioritizes creativity, self-leadership, and inclusivity, fostering a unique, vibrant, and empowering workplace culture that celebrates individuality and diversity. At Kimpton Hotels, employees are encouraged to bring their authentic selves to work, resulting in a lively and exceptional environment that enhances the experiences of both guests and staff. The brand's focus on... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year related experience in hospitality industry
  • Solid knowledge of food and beverage and meeting room setups
  • Proven ability to organize, coordinate and communicate effectively
  • Must be able to work flexible shifts including evenings, weekends, and overnight
  • Strong computer skills including Microsoft Office
  • Excellent writing and communication skills
  • Ability to lead oneself independently
  • Preferred Delphi software experience

Job Qualifications

  • 1+ years related experience in hospitality industry with solid knowledge of food + beverage and meeting room sets
  • Thorough knowledge of property, space, food + beverage offerings and capacities
  • High level of creativity, enthusiasm and flexibility
  • Well organized, detail orientated and excellent follow-up skills
  • Ability to work a variety of shifts including evenings, weekends, and overnight
  • Superior writing skills
  • Knowledge of Microsoft Office
  • Delphi experience preferred but not required
  • Ability to be yourself, lead yourself, make it count

Job Duties

  • Coordinate meetings, conferences, exhibit shows or other special events and activities with accuracy and detailed communication outlines for the client and hotel departments
  • Ensure that all contracted groups are meeting or exceeding minimum food + beverage revenues, guest room revenues, meeting room rental revenues, and monitoring for potential attrition
  • Coordinate menu arrangements for conference clients that maximize the revenue potential for the hotel, while serving the client
  • Obtain conference rooming lists, monitor cut-off dates, and obtain rooming lists by the due date and sales contract
  • Assist conference clients with off-premise (hotel) details
  • Conduct tours for potential and booked clients, providing personable experiences
  • Provide an accurate conference profile documenting all aspects of a conference including menus, meeting set-ups, client profiles, reservation pick-up statistics and other relevant information
  • Prepare a comprehensive post conference report on all conferences
  • Complete and distribute banquet event orders, reports, and correspondence as required
  • Maintain accurate and current space blocks in the group function room log, observing proper turnovers and releasing unused space as appropriate
  • Participate in internal meetings including weekly BEO, sales, and operations meetings, as well as maintaining local catering sales goals

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.