The Westin Dallas Fort Worth Airport logo

Conference Services Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Weekend Shifts
diamond

Benefits

Career advancement opportunities
Team-oriented environment
Commitment to sustainability
Onsite training and development

Job Description

HHM Hotels is a renowned hospitality group known for its commitment to excellence in guest services and sustainable operations, emphasizing the importance of people and quality in every aspect of the hotel management experience. As a prominent player in the hotel industry, HHM embraces a culture of continuous growth, innovation, and community responsibility, aligning its operations with both modern hospitality standards and environmentally conscious principles through its EarthView program. The company stands out by fostering a supportive and collaborative work environment that inspires its employees to deliver only excellence and to embody a spirit of nimbleness and ownership in their... Show More

Job Requirements

  • Associate or Bachelor’s degree preferred
  • 1 to 3 years' of related experience
  • Work schedule varies and may include working on holidays and weekends
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching

Job Qualifications

  • Associate or Bachelor’s degree preferred
  • 1 to 3 years' of related experience

Job Duties

  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
  • Plan and conduct pre and post-convention meetings with clients and respective departments
  • Establish rapport with and entertain meeting planners while promoting hotel facilities and services
  • Conduct walking site inspections throughout property
  • Monitor in-house group activity, providing assistance as needed
  • Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs
  • Assign banquet/meeting rooms set up based on needs of clients

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: