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Hotel Nia

Conference Services Manager

Job Overview

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Compensation

Type:
Salary
Rate:
Range $75,000.00 - $85,000.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career advancement opportunities

Job Description

HHM Hotels is a distinguished hospitality company known for its commitment to excellent guest service and sustainable operational practices. As a prominent player in the hotel management industry, HHM Hotels owns, operates, and manages a range of properties focusing on delivering high-quality experiences for both leisure and corporate guests. Their culture is grounded in core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, which guide every aspect of their operations and customer interactions. The company is dedicated to promoting sustainable practices through initiatives like the EarthView program, reflecting their responsibility to... Show More

Job Requirements

  • Associate or bachelor’s degree preferred
  • 1 to 3 years of related experience
  • ability to work varying schedules including holidays and weekends
  • capability to stand for extended periods, walk, push, lift up to 25 pounds, bend, reach, stoop, kneel, or crouch

Job Qualifications

  • Associate or bachelor’s degree preferred
  • 1 to 3 years of related experience

Job Duties

  • Interview, select, train, schedule, coach, and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
  • plan and conduct pre and post-convention meetings with clients and respective departments
  • establish rapport with and entertain meeting planners while promoting hotel facilities and services
  • conduct walking site inspections throughout property
  • monitor in-house group activity providing assistance as needed
  • communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs
  • assign banquet/meeting rooms set up based on needs of clients
  • review banquet associates’ work to ensure accuracy
  • assist sales staff in promoting hotel, developing leads, and securing re-bookings
  • coordinate activities of various departments to service accounts
  • document tracking of group activity
  • access and input data into a computer system to generate account history reports
  • follow sustainability guidelines and practices related to HHM’s EarthView program
  • practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • perform other duties as requested by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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