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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Discounted housing
employee travel program
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retail Discounts
Spa Discounts
Food and beverage discounts
Free Meals
Uniform dry cleaning
Discounted ski passes
Free ski storage
Job Description
Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company known for delivering exceptional experiences to its guests, residents, and partners. With a global presence, Four Seasons is powered by its dedicated and passionate team members who continuously strive to push themselves to new heights and treat each other with respect and kindness. The company places a strong emphasis on creating a world-class employee experience and nurturing a positive company culture, believing that a satisfied and engaged workforce is the foundation for delivering unforgettable guest experiences.
At Four Seasons, the philosophy centers on recognizing familiar faces, warmly welcom... Show More
At Four Seasons, the philosophy centers on recognizing familiar faces, warmly welcom... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience in conference services or event coordination
- Excellent organizational and communication skills
- Ability to work in a fast-paced client-driven environment
- Strong problem-solving abilities
- Proficiency in English
- Ability to stand and walk for extended periods
- Physical ability to lift and move up to 50lbs
Job Qualifications
- 2-3 years conference services experience in a luxury environment preferred
- Bachelors degree in Sales and Marketing, Hospitality, Business or similar discipline preferred
- Experience with Golden Sales and Catering preferred
- Proficiency in Microsoft Office
- Ability to communicate proficiently in English
- Strong experience in event management preferably in a luxury hotel environment
- High level of creativity and multitasking skills
- Ability to stand and walk for long periods
- Ability to lift up to 50lbs
Job Duties
- Coordinate all aspects of group events booked by the Sales Department
- Serve as primary liaison between clients and hotel departments ensuring smooth communication
- Guide meeting planners through the planning process and uphold sales agreements
- Oversee client experience from file turnover to post-event follow-up
- Manage group room blocks and meeting space allocations to optimize revenue
- Lead pre-event and post-event meetings to ensure alignment and gather feedback
- Collaborate with Sales and Catering teams to align event strategies and function space usage
- Finalize event details including menu selections, room setups, and AV requirements
- Maximize revenue potential through upselling and value-added recommendations
- Ensure accuracy of banquet checks and conduct post-event billing reviews
- Resolve issues promptly during on-site events
- Maintain professionalism and Four Seasons standards
- Participate in Sales, Operations, and BEO meetings
- Perform additional tasks assigned by the Director of Events
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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