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Conference Service Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,000.00 - $70,300.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Professional development opportunities

Job Description

Our esteemed boutique hotel, born from an entrepreneurial spirit in San Francisco in 1981, is dedicated to creating heartfelt and human connections that enrich the lives of our guests and employees alike. Founded by Bill Kimpton, who challenged the impersonal nature of hospitality, our hotel has set a new standard for boutique hospitality by fostering genuine, warm, and memorable experiences where authenticity and personal connection are at the heart of every guest interaction. We pride ourselves on a vibrant culture that celebrates individuality, creativity, and self-leadership, establishing a workplace where diverse backgrounds and unique personalities are welcomed and encouraged to... Show More

Job Requirements

  • 1+ years related experience in hospitality industry
  • Solid knowledge of food and beverage and meeting room setups
  • Knowledge of property, space, food and beverage offerings and capacities
  • High creativity, enthusiasm and flexibility
  • Strong organizational skills and attention to detail
  • Excellent written communication skills
  • Proficiency in Microsoft Office
  • Ability to work independently and maintain a high level of self-leadership

Job Qualifications

  • 1+ years related experience in hospitality industry with solid knowledge of food and beverage and meeting room sets
  • Thorough knowledge of property, space, food and beverage offerings and capacities
  • High level of creativity, enthusiasm and flexibility
  • Well organized, detail orientated and excellent follow-up skills
  • Superior writing skills and knowledge of Microsoft Office
  • Delphi experience preferred but not required
  • Ability to be yourself, lead yourself, make it count

Job Duties

  • Coordinate meetings, conferences, exhibit shows or other special events and activities with accuracy and detailed communication outlines for the client and hotel departments
  • Ensure that all contracted groups are meeting or exceeding minimum food and beverage revenues, guest room revenues, meeting room rental revenues, and monitor for potential attrition
  • Coordinate menu arrangements for conference clients that maximize the revenue potential for the hotel while serving the client
  • Obtain conference rooming lists, monitor cut-off dates, and obtain rooming lists by the due date and sales contract
  • Assist conference clients with off-premise hotel details
  • Conduct tours for potential and booked clients providing personable experiences
  • Provide an accurate conference profile documenting all aspects of a particular conference, including menus, meeting set-ups, client profiles, reservation pick-up statistics and other pertinent information
  • Prepare comprehensive post conference reports on all conferences
  • Complete and distribute banquet event orders, reports, and correspondence as required
  • Maintain accurate and current space blocks in the group function room log, observing proper turnovers and releasing unused space as appropriate
  • Participate in weekly BEO, sales, and operations meetings, maintaining a local catering sales goal

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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