The Hongkong and Shanghai Hotels, Limited logo

Conference Service Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $75,000.00 - $80,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Employee discounts on lodge
Employee discounts on golf
employee discounts on dining

Job Description

The Quail is a highly prestigious hotel situated in the scenic Carmel Valley, California. Renowned for its exceptional hospitality services and beautiful location, The Quail offers guests an exquisite experience blending comfort and luxury with the natural charm of the area. This establishment is dedicated to maintaining high standards in service, ambiance, and guest satisfaction, making it a prime destination for both leisure and business travelers. By joining The Quail, employees become part of an esteemed team where they can grow professionally while contributing to an outstanding hospitality environment.

We are currently seeking a talented and dedicated Conference Servic... Show More

Job Requirements

  • Prior experience in event planning required
  • Bachelor's degree in hospitality or related field preferred
  • Ability to efficiently handle multiple duties under pressure with minimal supervision
  • Exceptional customer service with excellent communication

Job Qualifications

  • Bachelor's degree in hospitality or related field preferred
  • Prior experience in event planning required
  • Exceptional customer service skills
  • Excellent communication skills
  • Ability to operate independently with minimal supervision

Job Duties

  • Act as liaison between the client and the hotel for all client needs
  • Meet and greet clients while on site and field subsequent communications
  • Attend events, welcoming guests upon arrival and re-confirming set-up, and food and beverage need
  • Create BEO's and ensure client contractual agreements are carried out
  • Maximize event revenues by upselling
  • Manage the catering day-to-day operation via scheduling, payroll, recruiting, planning, controlling, and analyzing all aspects of the department

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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