Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical
Dental
Vision
Life insurance
Disability Coverage
401(k) plan with company matching
Paid Time Off
Free shuttle service
Gym membership
Tuition Reimbursement
Employee Discounts
Job Description
Full House Resorts is a prominent hospitality company known for operating luxury hotels and resorts across multiple locations. They are dedicated to providing exceptional guest experiences through high standards of service, innovative event management, and impeccable resort amenities. Full House Resorts is committed to fostering a professional and collaborative work environment that values employee development and well-being. The company prides itself on its dynamic approach to event coordination and hospitality services, making it a preferred employer within the hospitality industry. Their properties offer exquisite venues for weddings, banquets, conventions, and other special events that require expert management and client-centered service.Show More
Job Requirements
- Bachelor's degree in hospitality, event management, business administration, or a related field preferred
- minimum of 3-5 years of experience in event management, conference services, or hotel operations
- experience managing large-scale events, banquets, or conventions is highly desirable
- excellent verbal and written communication skills
- ability to interact professionally with clients, team members, and vendors
- proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- experience with event management software or CRM systems
- ability to stand, walk, bend, and lift items up to 25 lbs during event setup and execution
- must be able to work long hours, including evenings, weekends, and holidays as needed
- regular and reliable attendance
- strong problem-solving and decision-making skills
- ability to anticipate challenges and develop proactive solutions
- strong analytical skills to manage budgets, revenue, and operational efficiencies
Job Qualifications
- Bachelor's degree in hospitality, event management, business administration, or a related field preferred
- minimum of 3-5 years of experience in event management, conference services, or hotel operations
- experience managing large-scale events, banquets, or conventions is highly desirable
- excellent verbal and written communication skills
- ability to interact professionally with clients, team members, and vendors
- bilingual or multilingual skills are a plus
- strong problem-solving and decision-making skills
- ability to anticipate challenges and develop proactive solutions
- strong analytical skills to manage budgets, revenue, and operational efficiencies
- proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- experience with event management software or CRM systems
- strong organizational and multitasking skills
- ability to work independently and as part of a collaborative team
- excellent customer service and interpersonal skills
- ability to maintain professionalism under pressure and adapt to changing priorities
Job Duties
- Serve as the liaison between clients/planners and hotel departments (sales, banquets, catering, AV, operations, etc.)
- manage events from pre-event planning through onsite execution and post-event follow-up
- develop and maintain vendor relationships to support weddings and other events (e.g., linens, flowers, décor)
- prepare and distribute banquet event orders (BEOs), event resumes, room diagrams, and other related documentation
- coordinate group room blocks, meeting spaces, room setups, AV/technical requirements, and catering/food & beverage services
- monitor budgets, financial performance, revenue/profit goals, upsell opportunities, and cost controls
- ensure high standards of guest satisfaction, service quality, cleanliness, and adherence to brand standards
- address on-site issues, changes, and vendor coordination to resolve problems promptly
- maintain administrative oversight of contracts, billing, client correspondence, and internal/external communications
- oversee the maintenance and updating of the CRM system
- regular and reliable attendance is a fundamental requirement of this position
- employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business
- perform additional duties assigned by the Director of Sales
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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