Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $32,568.00 - $36,648.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional Development
Retirement Plan
Flexible spending account
Employee assistance program
Job Description
This employment opportunity is with ESC-20, an Education Service Center that provides support and professional services to school districts and educational institutions. ESC-20 serves as a vital resource center, helping to implement innovative educational solutions and delivering superior support services to enhance the quality of education across the region. As an education service organization, ESC-20 emphasizes collaboration, customer service excellence, and continuous professional development to meet the evolving needs of educators and administrators.
The role available is for a Conference Room Technician, a position focused on ensuring that conference rooms and common areas within the Conference Center a... Show More
The role available is for a Conference Room Technician, a position focused on ensuring that conference rooms and common areas within the Conference Center a... Show More
Job Requirements
- High school diploma or GED
- One year of experience with distance learning/video conferencing software systems
- Knowledgeable in audiovisual equipment use
- Ability to provide exceptional customer service
- Ability to follow written and verbal instructions
- Proficiency with Microsoft 365/Google applications
- Proficiency with PC/MAC computers and file management
- Ability to work with minimal supervision
- Ability to lift and carry up to 50 pounds
- Ability to travel independently
- Maintain regular and reliable attendance
- Dress appropriately for work
- Function within company policies and procedures
Job Qualifications
- High school diploma or GED
- One year of experience using, applying, troubleshooting, and servicing distance learning/video conferencing software systems such as Zoom and GoToMeeting, preferably in an educational or training setting
- Knowledgeable in the use of audiovisual equipment
- Ability to provide exceptional customer service and telephone etiquette
- Ability to understand and follow written and verbal instructions
- Proficiency with Microsoft 365 or Google applications including word processing, spreadsheets, presentation software, e-mail, web browsers, and databases
- Proficiency with PCs and/or Macs including file and desktop management
- Ability to work in cloud-based and/or networked environments
Job Duties
- Set up conference rooms according to predetermined plan to accommodate various numbers of people
- Prepare technical and audiovisual equipment for use in conferences making sure they are in working order
- Provide presenters with technical assistance as needed
- Maintain conference room areas in a presentable condition
- Comply with special requests as needed
- Maintain coffee supplies in all areas of buildings 4/6
- Keep all equipment and conference room closets neat and orderly
- Change room configurations to suit the customers' needs while remaining within compliance with the fire code
- Move portable walls
- Lift, carry, and move tables and chairs
- Check restrooms in buildings 4/6 throughout the Conference Center, report identified issues to supervisor
- Handle and respond to special or urgent conference room setup changes in a courteous and professional manner to keep clients and staff satisfied
- Recognize items that need to be fixed, cleaned, etc. and take appropriate action
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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